Bilingual Customer Service Representative jobs in United States
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Staffing Now ยท 14 hours ago

Bilingual Customer Service Representative

Staffing Now is seeking dynamic and motivated individuals to join the Collections team for their client in the legal financial sector. This role focuses on the recovery of delinquent payments by making and answering calls, negotiating payment arrangements, and maintaining accurate documentation of collections activities.

Human Resources
Hiring Manager
Sabrina Millican
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Responsibilities

Make and answer inbound/outbound calls to address delinquent accounts
Negotiate and establish payment arrangements or schedules
Record and maintain accurate documentation of all collections activities

Qualification

Bilingual in EnglishSpanishCustomer service experienceProficient in Microsoft OfficeMultitaskCommunication skillsSelf-motivatedDetail-orientedCritical thinkingTime managementNegotiation skills

Required

Bilingual in English and Spanish
Customer service experience (collections experience not required)
Strong communication skills, both verbal and written
Proficient in Microsoft Office
Self-motivated, punctual, and detail-oriented
Ability to multitask, follow instructions, and work collaboratively
Critical thinking, time management, and negotiation skills

Company

Staffing Now

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Staffing Now is a staffing and recruiting company providing accounting and IT staffing services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase