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Cardiac Imaging · 1 hour ago

Senior Field Service Engineer

Houston, TX

Full-time

Onsite

Senior Level

5+ years exp

Cardiac Imaging Inc. is a leading provider of Cardiac PET technology, dedicated to improving patient outcomes. They are seeking a Senior Field Service Engineer responsible for installation, technical repair, and servicing of medical imaging equipment, while ensuring operational safety and providing support to service teams.

Health CarePetWellness

Hiring Manager

Melissa Millerick

Responsibilities

Independently complete full mobile unit load inspection to ensure secure road safety, including PET-CT and Uninterrupted Power Supply (UPS) secured to specifications, in addition to checking electrical system for fire hazards and safe operation, quarterly or at least bi-annually, or sooner if problems arise. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make

Complete safety checklist of mobile unit inspection to identify any abnormalities, weekly for local units, or at least 5-6 times per year for remote units. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make

Perform trouble shooting and field repairs

Provide phone support for customers and CII clinical staff regarding technical issues in a professional and friendly manner

Prepare/perform equipment Preventive Maintenance according to specification and documentation

Submit and fill out all required paperwork and service reports in a timely manner, no later than 48 hours

Preparing equipment for customer installation, including staging system and testing for functionality including Packing, for PET/CT system, PET system, CT system, elution system, computer, laptop, dose calibrator, blood pressure monitor, ECG system, and systems for image data transfer

Parts testing at hub locations

Leading installation and deinstalls as required

Support team members especially service technicians and service apprentices in their trouble shooting, training and guidance for field repairs or preventive maintenance

Find spare parts if needed or support Inventory specialist in parts acquisition

Conduct training classes for existing or new equipment service

Inspect and report irregularities, cleanliness, defects of CII assets, including mobile and fixed sites

Maintain tools and calibration requirements

Always adhere to safety procedures

Travel up to 80% of the time

Other related duties as assigned

Qualification

Siemens Biograph systemPET/CT knowledgeElectronics/Mechanical backgroundPreventive MaintenanceProblem-solving skillsBasic computer skillsSafety proceduresCommunication skillsSelf-driven

Required

An Associate's degree in electronics or equivalent work experience

Five (5) or more years of Siemens Biograph system staging, installation and troubleshooting

Two (2) or more years of experience as a Service Engineer with an established service organization or OEM in the Nuclear Medicine field or completed CII training

Basic computer skills, MS Suite

Valid Driver's license and clean driving record

Reliable Transportation

Ability to travel US wide

Ability to read operating manuals and instructions

Ability to communicate fluently both verbally and in writing

Problem-solving skills and ability to exercise independent judgment and discretion

Knowledge of electronic safety and procedures, low to high voltage

Electronics/Mechanical background

Advanced Knowledge of PET/CT and or PET

Self-driven, motivation to succeed

Ability to learn company policies and adhere to them in the performance of all assigned duties and communicate any compliance deviations to management in a timely manner