Heights Finance Corporation · 2 hours ago
District Lending Specialist
Heights Finance Corporation is a leading consumer credit lender with over 50 years of expertise in providing credit solutions across the U.S. The District Lending Specialist will support district growth, lead by example, train and mentor team members, and ensure exceptional customer service across multiple branches.
FinanceFinancial Services
Responsibilities
Support District Growth: Partner with the District Manager to drive performance, support business goals, and ensure operational excellence across multiple locations
Lead by Example: Step in as acting Branch Manager when needed, setting the tone for customer service, sales, and team collaboration
Train and Mentor: Onboard and coach new team members, sharing your knowledge and helping them grow into high-performing contributors
Deliver Exceptional Service: Assist customers in selecting the right financial solutions, ensuring their needs are met with care and professionalism
Manage Delinquency: Proactively work with past-due customers to find solutions and maintain healthy account performance
Stay Agile: Embrace a variety of responsibilities and adapt to the unique needs of each branch you support—no two days are the same!
Travel with Purpose: Provide in-person support across the district, bringing consistency, leadership, and energy wherever you go
Qualification
Required
Customer Service Experience: Background in customer service, collections, finance, or banking is highly desirable
Leadership Potential: Ability to step into leadership roles, coach others, and support team success
Flexibility and Travel: Willingness to travel within the district to provide in-person support where it's needed most
Valid Driver's License: Must maintain a valid driver's license and current auto insurance for travel between branches
Strong Communication: Excellent interpersonal skills with the ability to build relationships and foster collaboration
Problem-Solving Skills: A proactive mindset with the ability to identify challenges and implement effective solutions
Benefits
Paid Time Off
Medical
Dental
Vision
Other voluntary coverages
401(K) program with company match
Access to the Employee Assistance Program
Emergency Relief Fund
Diversity and Inclusion Council
Tuition Reimbursement
Leadership Development Programs
Potential to earn through the Monthly Bonus Program