Mariner Finance · 4 hours ago
Assistant Loan Manager
Newport News, VA
Full-time
Onsite
Mid Level
3+ years expMariner Finance is seeking an Assistant Loan Manager to join their team, where you can have a significant impact while providing high-quality results. The role involves promoting branch operations through exceptional customer service, servicing customers, collecting delinquent accounts, and supporting the Branch Manager in daily operations.
FinanceFinancial Services
Responsibilities
Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products
Proactively contact customers with past due balances to offer possible solutions and resolve delinquency
Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required
Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services
Assist the Branch Manager by preparing reports as needed
Maintain compliance in the branch
In manager’s absence, coordinate functions and daily operational issues through communication with the District Manager
Learn Federal, State, and Local Application Consumer laws to ensure compliant actions
May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service
Qualification
Required
Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience
High school diploma or equivalent
Reliable transportation required
Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel
Proficient in Microsoft Office or similar programs with the ability to learn financial services programs
Ability to complete essential duties/functions in a timely, accurate manner
Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training
Must obtain applicable, required licenses to sell insurance products offered to customers by the branch
Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies
Preferred
Bachelor's degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree
Bilingual fluency in Spanish/English
Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch
Benefits
Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
Vision Insurance
Dental Insurance
Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
401(k) and Company Matching Contributions
Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
11 Paid Holidays
FMLA
Employee Assistance Program (EAP)
Paid Parental Leave
Referral Incentives
Education Assistance Program
Complimentary FIMC Membership Plan
Access to industry-specific training programs
Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement.
Company
Mariner Finance
Mariner Finance is a consumer finance industry.
1001-5000 employees
H1B Sponsorship
Mariner Finance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (2)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknown2013-01-01Private Equity
2009-12-15Acquired
Leadership Team
Joshua Johnson
President/CEO
Recent News
Business – Baltimore Sun
2025-08-29
2024-05-24
Company data provided by crunchbase