Ziff Davis · 3 hours ago
Community Manager
United States
Full-time
Remote
Mid Level
$60K/yr - $70K/yrZiff Davis is a vertically focused digital media and internet company, and they are seeking an enthusiastic and experienced Community Manager to support their online community. The role involves advocating for the community, monitoring activity and engagements, and creating content to enhance the community experience for IT professionals.
Cloud ComputingDigital MediaInternet
Responsibilities
Foster a safe and supportive environment in online communities where members feel valued
Utilize various admin tools to manage incoming support requests and violation reports
Motivate participation through creative programs, challenges, and discussions — particularly managing the Spiceworks Daily Challenge by creating and curating quiz questions, and engaging with members around their answers, insights, and feedback
Address member inquiries with care, identify the best response or action, maintain a safe environment by removing abusive or inappropriate content, and guide reporters with clear explanations when no action is required
Collaborate with the moderating team to strategize solutions and escalate issues as needed
Review potentially sensitive user-generated content (UGC) and adhere to threat of harm and abuse guidelines
Support editorial, brand, and sponsor initiatives with promotions and content curation
Provide insights and reporting information to create a cohesive workflow and transparency
Qualification
Required
Experience with moderation (forums, blogs, social channels, etc)
High level of computer literacy, including familiarity with online privacy concerns
High level of written and verbal communication skills
Readiness to review and remove sensitive and offensive content
Strength in conflict resolution and diffusing tense situations
Experience working in a fast-paced environment involving multiple online platform applications
Capable of building strong relationships with colleagues while working remotely
Benefits
Comprehensive medical, dental, and vision coverage
Life and disability benefits
Flexible Spending Accounts (FSAs)
401(k) with company match
Employee Stock Purchase Plan
Flexible Time Off
Volunteer Time Off
Paid holidays
Family building and caregiving support
Generous Family Care and Parental leave
Fitness Reimbursement
Access to wellness programs
Employee Resource Groups
Company-sponsored events
Educational support
Mentorship programs
Career development resources
Employee engagement programs
Recognition awards
Company
Ziff Davis
Ziff Davis is a digital media and internet company that focuses on cybersecurity and connectivity.
Founded in 1995
1001-5000 employees
H1B Sponsorship
Ziff Davis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (12)
2022 (23)
2021 (10)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$650M2017-06-28Post Ipo Debt· $650M
1999-07-23IPO
Leadership Team
James Yaffe
Senior Advisor to CEO
Vivek Shah
CEO
Recent News
Company data provided by crunchbase