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CompassMSP · 2 hours ago

IMO Leader

United States

Full-time

Remote

Senior Level

7+ years exp

CompassMSP is seeking an IMO Leader to oversee post-acquisition integration activities across the organization. This role requires strong project and program management expertise to ensure seamless integration of newly acquired organizations into the Compass MSP operating model, collaborating with various functional leaders to drive alignment and successful outcomes.

Information Technology & Services

Growth Opportunities

Hiring Manager

Corrinne Wilsey

Responsibilities

Develop the overarching integration strategy for each acquisition, aligning with organizational goals and value-creation priorities

Translate due diligence findings into actionable integration plans, identifying key risks, synergies, and required decision points

Build and maintain the IMO playbook, templates, and governance processes to drive consistency and scale

Lead and manage all phases of integration—from Day 0 planning through full operational alignment

Manage two direct reports and provide coaching, prioritization support, and oversight of workstreams

Establish timelines, milestones, KPIs, and reporting mechanisms to drive accountability and transparency

Run integration governance ceremonies (steering committees, workstream checkpoints, status reporting)

Partner with functional leaders to help them interpret due diligence outputs and translate findings into focused integration plans

Ensure functions have the resources, clarity, and support needed to execute their integration activities

Facilitate decision-making and escalation management across the leadership team

Drive alignment, cultural integration, and change readiness across all levels of the organization

Develop communication plans and messaging that support integration timelines and reduce organizational friction

Serve as the connective tissue between newly acquired teams and Compass MSP leadership

Apply practical understanding of the MSP business model—including managed services, professional services, NOC/SOC operations, service desk, VoIP, RMM/PSA workflows, and recurring revenue operations

Ensure rapid alignment of systems, data, and processes across platforms such as ConnectWise Manage, ConnectWise Automate, Datto RMM, Microsoft 365

Collaborate with technical and operational teams to support system migrations, data consolidation, and process standardization

Qualification

MSP Industry KnowledgeIntegration StrategiesProject ManagementMSP Platforms ProficiencyEmotional IntelligenceTeam ManagementChange ManagementAnalytical SkillsCommunication SkillsRelationship BuildingAdaptability