Best Buy · 1 hour ago
Director, Delivery Excellence
United States
Full-time
Remote
Director/Executive
$131K/yr - $232K/yr
10+ years expBest Buy is a leading retailer focused on enriching lives through technology. The Director of Delivery Excellence will lead the Delivery Operations team to enhance delivery efficiency, foster a customer-obsessed culture, and drive operational excellence across product initiatives.
E-CommerceInternetRetailShopping
Responsibilities
Enhance delivery efficiency for new products and enhancements to customers and employees
Strengthen discovery and execution to improve flow, foster innovation, and embed quality practices
Drive a customer-obsessed culture rooted in transparency and data-driven decisions
Oversee global operating model enablement to mature product, engineering, and design practices
Standardize ways of working for alignment and operational consistency across Product & Engineering
Lead delivery excellence through OKRs, benchmarking, and continuous improvement of metrics
Foster collaboration and learning by owning the Product CoP and establishing a Lean Agile Center of Excellence
Maximize business value realization across programs, products, and services through operational excellence
Qualification
Required
10 or more years' experience in agile, lean, product, or engineering delivery in a Global matrixed environment
7 years' experience as a people manager, with a track record of attracting, developing, and retaining top talent
Proven ability to influence and engage stakeholders at all levels while leveraging strong business and commercial acumen to align initiatives with strategic goals
SPC (SAFe Practice Consultant) Certification
Proven success in leading at least three organizational transformations, including changes in ways of working, training, and delivery models
In-depth experience and knowledge of Product delivery, leading indicators, discovery, design thinking, MVP development, and other Product practices
Solid & extensive technical and DevOps background, with hands-on understanding of modern engineering practices, leadership in training & implementation
Seasoned trainer and curriculum developer, capable of translating theory into practical application
Preferred
Bachelor's degree in Technology or Business Administration; MBA or MS highly preferred
Certifications in Agile, Portfolio, Engineering, and DevOps methodologies such as LPM, SDP, PMPO, PMP, iCAgile, CSP, AI are additionally beneficial
Prior experience in a digital-first environment, leveraging data to inform decisions and drive outcomes
Benefits
Competitive pay
Generous employee discount
Physical and mental well-being support
Company
Best Buy
Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.
10001+ employees
H1B Sponsorship
Best Buy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-04-26IPO
Leadership Team
Corie Barry
Chief Executive Officer
Natasha (Tong) Young
Product Manager - Profile
Recent News
Digital Commerce 360
2025-12-31
2025-12-30
Company data provided by crunchbase