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State Employees Credit Union of New Mexico · 5 hours ago

Network Administrator

813 St Michaels Dr, Santa Fe, NM 87505, USA

Full-time

Onsite

Entry, Mid Level

$55K/yr - $68K/yr

2+ years exp

State Employees Credit Union of New Mexico is dedicated to serving its members with excellence, and they are seeking a Network Administrator to manage and support their networking and telephony communication systems. This role involves installing new equipment, troubleshooting issues, maintaining network security, and providing support to employees and management.

Financial ServicesHealth Care

Responsibilities

Purchase and install new networking equipment as directed

Implement new networking systems, including new configurations and applications, to support business initiatives

Troubleshoot, repair, and optimize communications systems to ensure reliable, dependable communication with Members, between branch locations, and to cloud systems

Coordinate on projects involving both network and systems aspects, such as server upgrades, data migrations, or security patches

Manage, maintain, and monitor network and telephony connectivity to ensure reliable and effective communication

Create and maintain accurate network and system documentation, including relevant procedures, policies, and similar

Provide reports and updates on network performance, system outages, and maintenance activities to management and relevant stakeholders

Maintain detailed documentation of network configurations, issues, and resolutions

Ensure all network equipment and communication software is properly licensed

Assist with the implementation and maintenance of network security measures, including firewalls, VPNs, and encryption protocols

Support the Information Security team in ensuring safe and secure communication channels. Implement fixes and updates as needed to support a secure environment

Research the latest developments in network security, including new vulnerabilities, attack methods, and emerging technologies

Proactively recommend and implement updates to network security policies and practices in response to industry trends and newly discovered vulnerabilities

Support the Service Desk and System Administration teams with employee support and service requests as needed

Assist the team in taking turns providing on-call support

Perform other duties as assigned

Qualification

TCP/IPVPNsVoIPWindowsLinuxNetwork SecurityCiscoAnalytical SkillsOrganizational SkillsTeam Collaboration

Required

Knowledgeable of networking concepts such as TCP/IP, DNS, DHCP, and VPNs

Knowledgeable of telephony systems (VoIP, PBX, etc.)

Knowledgeable of server operating systems (Windows, Linux) and virtualization

Ability to analyze network performance and implement improvements

Ability to communicate technical information clearly to non-technical staff

Demonstrated ability to learn new systems, software, and communication platforms through a combination of self-study, on-the-job training, and vendor-led coursework

Demonstrated understanding of Information Security topics related to providing secure, robust communication systems

Strong analytical and organizational skills

Ability to work and collaborate effectively in a small-team setting

Education or experience equivalent to a Bachelor's degree in Computer Science or related field, in addition to 2 plus years' of progressively responsible experience providing direct networking support of Cisco, Fortinet, Juniper, F5, Palo Alto or related network systems

Job Related Travel – As required

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to: Work in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace

Adhere to policy on Drug Free Workplace

Comply with company policies and procedures and local, state and federal regulations

Prolonged periods of sitting at a desk and working on a computer

Some standing, walking, kneeling, stooping, bending and lifting

Must be able to lift up to 15 pounds at times

Must be able to access and navigate each department at the organization's facilities