First National Bank Alaska · 3 months ago
Administrative Clerk II - Loan Servicing
First National Bank Alaska is recognized as the Best Place to Work in Alaska and is seeking an Administrative Clerk II to join their Loan Servicing Team. The role involves providing administrative support including phone coverage, file updates, processing payments, and general clerical tasks.
Banking
Responsibilities
Performs the full complement of general clerical and administrative tasks; composes correspondence, updates and maintains records, orders supplies, and processes invoices and payments
Answers, routes and places telephone calls, receives and relays messages to work area personnel, and distributes and sends mail. Greets and directs visitors to appropriate individuals, and schedules appointments
Completes work area-specific tasks and assists work area personnel with special projects as assigned by supervisor. Generates reports, compiles statistics, and summarizes data for supervisor's approval; may perform basic review of documents for accuracy and conformity to established standards
Develops and maintains spreadsheets, and may update databases; performs data entry and word processing; and may review lower level administrative employees' work for accuracy
Responds to internal and external customer requests for information, and maintains awareness of subject matter experts within the work area and the bank for effective referral
May schedule and coordinate meeting facilities and equipment, take minutes, and generate and distribute reviewed and approved minutes to appropriate personnel
May update and maintain the central task and event calendar
Performs other work-related duties as assigned by supervisor
Qualification
Required
Eighteen months office or related experience; or equivalent combination of education/training and experience
Ability to keyboard 45 wpm
Operate a 10-key calculator
Word processing and spreadsheet experience required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and business correspondence
Ability to speak effectively with customers or employees of the organization
Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Preferred
Business related coursework
Banking experience
Database software experience preferred