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ViaPath Technologies · 3 hours ago

Sales Engineer

Raleigh, NC

Full-time

Hybrid

Entry, Mid Level

2+ years exp

ViaPath Technologies is looking for a Sales Engineer to join their growing team. The SE will partner with the business development team to drive new business and revenue growth by providing technical expertise and product solutions to customers.

Management Information SystemsTelecommunications

Responsibilities

Develop and maintain comprehensive knowledge of ViaPath’s complete product suite

Actively participate onsite at industry trade shows

Collaborate with Account Executives to assess and address customers’ technical and business requirements

Prepare and deliver customized product demonstrations to both technical and non-technical audiences to support and influence purchasing decisions

Review the most recent business case and proposal prior to demonstration preparation to ensure accurate representation of proposed products and services

Identify solutions for inclusion in presentations, ensuring all demo hardware and software comply with the customer requirements and the ViaPath proposal

Develop a detailed demonstration script, clearly assigning roles (e.g., lead presenter, technical operator, Q&A facilitator, follow-up note taker)

Work closely with the Account Executive to create the presentation and supporting content utilizing the latest demo template

Conduct a thorough review of the demonstration flow with the team before the event to ensure consistency, coherence, and smooth execution

Review contingency plans to address technical difficulties, time constraints, or unanticipated Q&A

Assist in the creation of presentation materials, including slide decks and handouts

Assist with the preparation of responses for proposals

Analyze competitor proposals to better understand the competitive landscape

Collect and distribute competitive intelligence to relevant internal stakeholders

Review financial, contractual, and technical documentation to ensure accuracy, completeness, and alignment with customer needs, solutions, and pricing

Facilitate internal approval processes and ensure documentation is properly maintained in Salesforce

Serve as a trusted advisor by establishing strong technical credibility with customers

Clearly communicate complex technical concepts through solution-oriented messaging

Gather and share customer feedback and market insights to foster continual improvement of products and processes

Conduct training sessions on products for both internal and external customers

Qualification

Corrections communications systemsSurveillance systemsFacility management systemsTechnical presentationsSalesforceAnalytical skillsProblem-solving abilitiesCommunicationOrganizational skillsTime managementAdaptability

Required

Bachelor's degree preferred; equivalent years of related experience in lieu of a degree will be considered

2-5 years of experience working with corrections communications systems, surveillance systems, facility management systems (JMS), or security platforms; experience with ViaPath products preferred

Ability to creatively apply technology solutions to customer-specific business requirements

Excellent presentation, verbal, and written communication

Strong analytical, organizational, time management and problem-solving abilities

Proven ability to deliver effective product demonstrations of software and hardware solutions to any size audience with any level to technical experience. Background of training prison or jail staff is desirable

Strong understanding of prison and jail operations, security priorities, and technology limitations. Ability to position technical solutions to align with facility-specific needs

Ability to keep the audience engaged throughout a technical presentation that may last up to eight hours (though usually two hours or less)

Ability to adapt to an audience and think on your feet in a fast-paced and diverse environment (technical, administrative, investigators, finance, etc.)

This remote position requires the ability and willingness to travel 50-75% of the time. Must be located near an airport to meet the travel requirement

Benefits

Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.

Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.

Flexible Time Off (FTO) – Including vacation and sick time

Company Holidays

Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.

Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.

Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.

Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.