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American Residential Services · 2 hours ago

Sales Program Manager - San Diego, CA

US-CA-San Diego

Full-time

Onsite

Mid Level

$50K/yr - $55K/yr

3+ years exp

American Residential Services is a national service leader in heating, air conditioning, and plumbing. They are seeking a Sales Program Manager responsible for recruiting, training, and developing a team of Sales Lead Generators to work within partnered retail stores.

CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential

Responsibilities

Manage hourly/daily performance, schedules and activities to achieve branch goals

Interview, recruit and select talented Sales Lead Generators

Hold weekly meetings to inform, educate, and motivate

Employee accountability including providing individual and team progress updates vs. goals

Role-play to improve customer approach, objection handling, and lead setting skills

Provide training on technical issues affecting the store program

Provide notice of upcoming store events (pre-planned calendar), changes in signage, promotional dates, store credit variations, etc

Spend 60-65% of time in the field with Lead Generators and Store Management

Meet and/or exceed established departmental business performance standards for lead generation, staffing, and leads ran

Develop and maintain positive, direct, working relationships with retail store personnel and area management

Meet with store managers and/or Home Services team members to provide performance updates and notify of schedule or staffing changes

Product knowledge training sessions conducted with Store Associates and Department Heads in each store at least every other month

Qualification

Sales management experienceRecruiting skillsService industry experienceHVAC knowledgeInterpersonal skillsOrganizational skillsCommunication skillsSelf-motivatedGoal-oriented mindset

Required

A High School diploma, or GED equivalent. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted

Three years of demonstrated sales experience and management

Availability to work a five-day workweek, including one weekend day

Strong interpersonal, organizational, communication and selling skills are required

Excellent communications recruiting and interviewing skills

Self-motivated and goal-orientated mindset

Ability to pass background check, MVR check and drug screening

Preferred

Service industry experience and/or HVAC knowledge a plus

Benefits

Annual bonus opportunity

Company provided vehicle with gas card, cell phone and laptop

Comprehensive benefits package including medical, dental, vision & life insurance

$5 a week medical plan option

401(k) plan with company match

13 days paid PTO and 8 holidays

Quality, comprehensive paid training programs

Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)

Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!