DoorDash · 1 day ago
Manager, Outside Account Management
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
5+ years expDoorDash is a technology and logistics company focused on empowering local economies. The Manager, Outside Account Management will lead a regional team of Strategic Partner Managers, driving growth and satisfaction for local merchant relationships while collaborating cross-functionally to enhance the merchant experience.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Manage, coach, and develop a team of Strategic Partner Managers to grow and deepen relationships with priority local merchant partners across the region
Partner closely with Merchant Operations, Product, Engineering, Marketing, Analytics, and Sales to improve the end-to-end merchant experience and deliver against regional revenue and growth targets
Collaborate with Merchant Operations to define and execute a 'winning with the merchant' operating strategy tailored to your region
Act as the regional point of contact for new product launches and investments, identifying opportunities to expand adoption of offerings such as Drive and DoorDash for Business
Build and leverage models to assess the economic and strategic impact of merchant acquisition, engagement, and retention initiatives
Forecast performance and evaluate progress against OKRs for your book of business
Use data and merchant feedback to inform experimentation across initiatives including in-store marketing, commissary kitchens, and new product launches
Qualification
Required
5+ years of experience in account management, sales, business development, or a related field, ideally within a high-growth or customer-facing environment
1+ years of experience managing, coaching, and developing account managers or similar client-facing roles, with a demonstrated ability to drive performance through people
Strong experience leading teams in an outside or field-based model, including supporting travel and in-market execution
Proven ability to build and maintain senior-level merchant relationships and navigate complex, multi-stakeholder accounts
Demonstrated success partnering cross-functionally to deliver outcomes across revenue growth, merchant satisfaction, and operational execution
Comfort using data and insights to set goals, prioritize initiatives, and assess performance at both the individual and regional level
Willingness and ability to travel within the region as needed to support team development, merchant engagement, and regional business priorities (approximately 2-4 times per quarter)
Preferred
Experience in the restaurant industry, SMB sales, or fast-paced technology environments strongly preferred
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Funders Club
2025-12-31
2025-12-29
2025-12-28
Company data provided by crunchbase