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Club Car · 2 hours ago

Field Service Tech II

Las Vegas, NV

Full-time

Onsite

Entry Level

2+ years exp

Club Car is a leading manufacturer of gas and electric vehicles, and they are seeking a Field Service Technician to maintain, troubleshoot, and repair golf cars and utility vehicles. The technician will coordinate activities with the local manager and service the Las Vegas territory, ensuring customer satisfaction through effective communication and accurate service delivery.

AutomotiveManufacturing

Responsibilities

Work with Team Leader and others as required to schedule and coordinate work activities

Travel to customer locations

Maintain accurate truck inventory to meet customer needs

Handle all paperwork or electronic documents related to the job including but not limited to work orders, parts orders and quotes for repair

Operate and maintain Company provided vehicle in a safe manner at all times

Follow and obey all local, state or federal rules and regulations

Inspect, test and repair all Club Car vehicles according to original manufacturer's instructions

Perform routine maintenance as needed on all Club Car vehicles

Read electrical wiring diagrams and troubleshooting flowcharts

Support all local sales initiatives

Maintain Company and personal tools in good operating condition at all times

Interact directly with customers and effectively communicate service and repair needs

Read, understand and follow complex service and warranty processes and changes

This role will be primarily located in the Phoenix area, but the Service Technician would be expected to cover surrounding areas to service golf cars and utility vehicles of customers

Other duties as assigned

Qualification

Mechanical knowledgeRepairing electric vehiclesRepairing gas-powered vehiclesCustomer communicationReading wiring diagramsHigh School DiplomaUsing computer applicationsLift 75 poundsInterpersonal skills

Required

High School Diploma/Equivalent

2+ mechanical knowledge and experience repairing electric and gas-powered vehicles

Experience keeping accurate inventory of parts and tools

Valid driver's license clear of any violations

Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI and Hit & Run in the previous 5 years, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions within the previous 5 years

Ability to follow verbal and written instructions

Must be able to read, write, and effectively communicate in English

Should have strong customer facing communication skills, verbal and written

Should be comfortable with using a computer, and iPad/Android devices, software, and applications

Expected to provide standard tools

Ability to lift up to 75 pounds waist high with frequent lifting, twisting, bending, squatting and turning

Ability to operate a company vehicle and must include experience driving with a trailer along with maintenance and safe operation of both

Excellent communication and Interpersonal skills with customers and coworkers

Direct Customer facing experience

Willingness and ability to work closely with others

Ability to work independently with little or no supervision

Adaptable to work, environment and process changes