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Monarch Healthcare Management · 2 hours ago

Social Services Designee

Saint Paul Church, MN

Full-time

Onsite

New Grad, Entry Level

Monarch Healthcare Management is dedicated to transforming short-term rehabilitation and long-term care. The Social Services Designee interacts with residents and their families, facilitating admission and discharge processes while providing medically-related social services to help residents achieve optimal functioning.

Hospital & Health Care

Responsibilities

Facilitates and Coordinates the Admission Process and Discharge Planning Accepts admission referrals and obtains the required information

Gives tours of facility to prospective residents/families. Distribute information about the Rehabilitation Center

Makes referrals as needed for pre-admission screening and pre-admission physician visits

Obtains pre-admission screening approvals from appropriate counties

Assists residents/responsible parties with completing required admission paperwork, forwards information to Corporate Office on a timely basis

Maintains resident records by entering admission summary, quarterly notes, interaction with resident, etc. into medical record per facility policy

Assists residents/responsible parties with applications for financial assistance from appropriate government agencies as necessary

Develops, maintains and documents ongoing discharge plans for each resident

Completes the Social Services discharge summary in coordination with the interdisciplinary team

Make referrals to appropriate home health agencies as requested by resident/responsible parties

Assists with obtaining needed home health equipment

Maintains knowledge of community resources and utilizes these appropriately at time of discharge planning

Communicates and Interacts with Other Staff, Families, Residents. Community Agencies and Visitors Assists resident/families with adjustment to facility placement

Accepts placement referrals from community agencies or individuals

Acts as liaison between residents/families and the facility staff for concerns, questions, and in particular, personal needs

Visits 1:1 with residents to assess psychosocial needs and to provide reassurance and support

Informs residents/families of the right to make advanced directives and decisions about treatment as well as other rights

Supportive to residents/families in the grieving process

Informs residents/responsible parties of change in roommate, if necessary

Communicates with residents/responsible parties about room changes and coordinates changes with facility staff

Encourages family involvement and support

Provides support, encouragement and information to residents that have psychosocial needs or problems

Communicates to appropriate facility staff the psychosocial needs and problems of each resident

Makes referrals to community individuals or agencies to meet psychosocial needs

Participates in the Interdisciplinary Patient Care Planning Team Completes a Patient Health Questionnaire (PHq-9) and Brief Interview for Mental Status (BIMs) per facility policy

Completes a social history and assessment of each resident upon admission

Documents follow-up at initial conference time and quarterly thereafter

Completes assigned sections of MDS, CAA’s and summaries

Participates in development of the care plan coordinate and facilitate Patient Care Conferences

Identify, update and implement care plan approaches assigned to Social Services closely assessing psychosocial and behavioral needs

Maintains Healthy Relationships and Uses Professional Conduct with Residents, Families, Visitors, Supervisors and Co-workers Is courteous and cooperative with residents, families, visitors, supervisors and co-workers

Follows dress code, wears name tag, and limits personal phone calls

Is courteous and cooperative with residents, families, visitors, supervisors and co-workers

FACILITY COMPLIANCE Promotes a highly positive workplace centered on strong customer service, inclusivity and ensuring staff feel welcome and supported

Always maintains resident and personnel confidentiality. Understands the need for complete privacy of all health care data

Abides by and promotes the Continuous Quality Assurance and Performance Improvement (QAPI) of Estates at Lynnhurst

Maintains departmental records of assigned residents with original referral, admission papers, current insurance and financial information

Attends continuing education/in-services pertinent to your department and designated by the ADON. Maintains and applies knowledge of current policies and procedures. Assists in policy and procedure development as needed

Implement and abides by the Abuse Prohibition Plan

Has clear understanding and knowledge base of States and Federal Department of Health certification regulations, particularly those relating to Social Services

Attends educational programs on QAPI, customer satisfaction and other such programs

Is knowledgeable of and abides by the importance of the Residents’ Bill of Rights

Ability and willingness to work some evenings and weekends as directed by supervisor

Qualification

Psychosocial assessmentCare planningCommunication skillsHealthcare experienceEmotional intelligencePersonabilityEnglish proficiencyOrganizational skillsLeadership skillsActive listeningAdaptability