ARCO a Family of Construction Companies · 10 hours ago
IT Support Specialist
Downers Grove, IL
Full-time
Onsite
Entry, Mid Level
2+ years expARCO, a Family of Construction Companies, is seeking an IT Support Specialist who is motivated and customer service-minded. The role involves providing hardware and software support, troubleshooting network issues, and assisting in the deployment of technology solutions to enhance business operations.
ArchitectureCivil EngineeringConstructionInterior Design
Responsibilities
Hardware deployments and replacements, including workstations, laptops, and mobile devices
Hardware support (Windows 10/11, Lenovo, Dell, Microsoft, A/V systems, and iOS and Android mobile devices, printers, copiers), including essential modifications and repairs
Business application installation, user setup, and support (Outlook, Office Suite, Exchange Active Sync for both iOS and Android, VPN, and other applications)
Basic LAN, WAN, and Wi-Fi support and troubleshooting
Office 365 support and administration
New computer/user set up in an Active Directory/Exchange environment
Interfacing between end-users and various other technology professionals
Assist in researching and recommending new hardware and software
Partner with other Technology teams in the identification, development, and delivery of solutions and products supporting Construction Operations and integration with other enterprise applications
Use an entrepreneurial approach to problem-solving with a sense of urgency while ensuring a disciplined/structured approach
Occasional travel to the Downtown offices required
Standard working hours are from 8am - 5pm
Qualification
Required
Bachelor's in related field or equivalent experience, with 2-4 years related experience preferred
Ability to communicate clearly and professionally, both verbally and in writing
Pleasant, patient, and friendly attitude
Strong decision-making and analytical abilities
Detail-oriented and organized
Excellent time management and multi-tasking skills in a fast-paced environment
Ability to work well within a team and individually
Self-starter; flexible to take on new initiatives
Benefits
Industry-leading performance-based bonus program
Employee Stock Ownership Plan (ESOP)
Traditional and Roth 401k
Tuition reimbursement for associates
Scholarship for associates’ children up to $28,000 per child
1-month paid sabbatical after every five years of employment, plus $5,000 for travel
1-week paid volunteer leave each year
100% charitable match
Medical, dental, and vision insurance coverage
100% paid 12-week maternity leave
Company
ARCO a Family of Construction Companies
ARCO's goal is the same today as it was when we founded the company 30 years ago – to be the best design-build contractor in the industry and to serve our clients with expert skill and high integrity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Beth Hill, PHR
Chief Human Resources Officer
Jordan Hankins
Human Resources Business Partner
Company data provided by crunchbase