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Corpay · 3 hours ago

Traveler Support Center Specialist

Wichita, KS, USA

Full-time

Onsite

Entry Level

1+ years exp

Corpay is looking to hire a Travel Support Center (TSC) Specialist within their CLC Lodging division located in Wichita, KS. The role involves managing hotel reservation requests, making reservations, and troubleshooting issues over the phone while providing exceptional customer service.

Financial ServicesFinTechPaymentsRisk Management

H1B Sponsor Likely

Responsibilities

Receiving 80-100 inbound calls daily to meet 40-60 booked reservation goal

Booking client requested hotel reservations with the hotel representative

Reporting reservation confirmation information into the system

Communicating issues effectively and professionally with all CLC Clients and Departments

Utilizing proper grammar and appropriate speech to note client needs and issues

Enhancing the reputation of Corpay, including all lines of business, by providing an unexpected level of service to all clients

Managing one’s inbound and outbound call time to maximize one’s availability to take a call

Beginning and completing assigned duties on time

Performing other duties as needed or assigned

Qualification

Communication skillsHospitality experienceMicrosoft OfficeDetail-orientedTeamworkFast-paced environmentInitiativeResponsibility

Required

Excellent written and oral communication skills

Extremely detail-oriented

Demonstrating ability to work in a team environment

Demonstrating knowledge of the Internet and Microsoft Word, Excel, and Outlook programs

Ability to work in fast-paced, changing environments

Demonstrating a high degree of initiative, responsibility, punctuality, persistence and ownership

Must be available for flexible scheduling

Preferred

1+ years of experience in the hospitality or retail industries preferred

Benefits

Assigned workspace in Wichita, KS

Formal, hands-on training

Company

Corpay

Glassdoor2.4

Corpay provides online payment solutions.

Founded in 1992

New York, New York, USA

10001+ employees

https://payments.corpay.com

H1B Sponsorship

Corpay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (14)