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Engineered Systems & Products (ESP) · 2 hours ago

Outside Sales Representative

Richmond, VA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Engineered Systems & Products, Inc. has been in the sales distribution & service business for over 40 years, and they are seeking to fill a position for an outside sales engineer to cover the central & northern Virginia territory. The role involves servicing existing accounts, obtaining orders, and establishing new accounts while providing technical support for liquid process equipment.

ConsultingIndustrialPublic SafetySales

Responsibilities

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential customers and other trade factors such as OEMs and engineering/contractors within the prescribed territory or markets

Personally visit customers in the territory regularly and report to the sales manager

Adjusts the content of sales presentations by studying the customer or trade factor

Focuses sales efforts by researching existing and potential customers to stay abreast of activities as they relate to future business opportunities

Cold call potential customers while in areas visiting existing customers

Submits orders by referring to price lists and product literature

Communicated with the sales manager and represented the company’s regional sales managers on the territory’s sales potential and customer activity by submitting activity and results reports, such as daily call reports, e-mails, and telephone calls

Promote ESP’s capabilities in the area of represented and allied products, product integration, field service, and repairs

Assist promotional efforts through the use of e-mail, literature fulfillment, and line cards

Handle territory customer inquiries, produce accurate quotes, and verify purchase order accuracy

Design and engineer systems and integrated packages to meet customers’ applications and specifications, and meet expectations

Oversee the production of detailed design drawings to support the sales effort and order fulfillment as necessary

Provide customers with technical product application, knowledge, and maintenance support

Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc

Positively represent ESP to current and prospective principals and allied business stakeholders

Recommends changes in products, services, and policies by evaluating results and competitive developments

Attend product training meetings and trade shows as required by ESP

Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making management recommendations

Maintains professional and technical knowledge by attending training and educational workshops as well as trade shows as required; reviews professional publications; establishes personal networks, and if desired, participates in professional societies

When in the office, responsibilities include telephone and e-mail customer contact for replacement equipment, parts, repairs, and service

Provides historical records by maintaining records on area and customer sales

Contributes to team effort by assisting customers outside of territory when colleagues need assistance or are out of the office, or your skill set will assist in closing a sale