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Aditi Consulting · 2 hours ago

Training Administrator

Wichita, KS

Contract

Onsite

New Grad, Entry Level

$31.42/hr - $31.42/hr

Aditi Consulting is seeking a Training Administrator to support training activities and manage web-based learning systems. The role involves providing technical support, coordinating training programs, and assisting in the development and delivery of training to various stakeholders.

AppsConsultingInformation TechnologySoftware Engineering

Growth Opportunities

Responsibilities

Provide a variety of tactical tasks to support training activities like web-based learning systems, information technology, computer software or hardware and coordinating training programs

Support training staff in a variety of ways such as providing support materials, documenting, administering processes, purchasing, or being a resource on specialized training issues

May assist in development and delivery of training to channel partners, company personnel and customers

Works collaboratively with training staff and channel partners, company personnel and customers on issues relating to their support and coordination role within training

Handles telephone support, customer and channel partner phone calls and provides Tier 2 support to resolve issues with channel partners, customers and field personnel. Makes decisions and provides recommendations to Learning Service Provider(s)

Utilizes selected processes and tools to assist instructors and managers in the processing of relevant communications, training materials, and/or reports

Monitors transaction activity on Learning Management System and reconciles revenues and expenses to appropriate course and account and execute the appropriate charge-back method for the user

Assist in marketing or filling classes by analyzing upcoming rosters and providing telemarketing support. Generate reports for supervisors and managers to take appropriate actions

Assist with shipping, deliveries, catering, and service/supplier management for facility operations

Qualification

Learning Management SystemTechnical SupportWeb-based Learning SystemsTraining CoordinationCustomer ServiceCommunication Skills

Required

Performs a variety of tactical tasks to support training activities such as support web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs

Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners

Deal with proprietary or confidential information regarding company and channel partner activities and provide fundamental training relevant to Learning Management System Administration at the channel partner level