Camping World · 2 hours ago
Customer Service Agent
Englewood, CO
Full-time
Onsite
Entry, Mid Level
2+ years expCamping World is seeking a Customer Service Agent for our growing team. The role involves providing exceptional customer support through various channels and assisting customers with their inquiries and orders.
E-CommerceRetailShopping
Responsibilities
Answer interactions (phone calls, emails and live chats) and responds to customer requests
Assist customers with order entry and order status calls
Recognize and alert supervisors of trends in customer calls
Recommend new ideas for process improvements
Build rapport with customers by using a courteous, friendly and professional manner
Various special projects, as assigned
Completes other duties as assigned
Qualification
Required
High school diploma or equivalent
2 + years of customer service and/or 1-2 years related experience
Strong oral and written communication skills with the ability to communicate at all levels of the organization
Strong decision-making abilities
Basic computer knowledge and ability to learn in-house computer programs essential
Ability and desire to learn about marine, watersports, hunting, camping and fishing product lines
Ability to work a 12pm-9pm schedule, including weekends and holidays
Preferred
college degree or some college preferred
Call center experience preferred
Benefits
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more
Access to dental & vision coverage
Company
Camping World
Camping World is an American corporation specializing in selling parts and service for recreational vehicles and supplies for camping.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$300M2024-10-30Post Ipo Equity· $300M
2016-10-07IPO
2013-08-01Series Unknown
Leadership Team
Marcus Lemonis
Chairman & CEO
Lindsey Christen
Chief Administrative & Legal Officer, Secretary
Recent News
Business Insider
2025-12-27
Crowdfund Insider
2025-12-26
Company data provided by crunchbase