NTT DATA North America ยท 3 hours ago
Client Delivery Executive II
Atlanta, GA, US
Full-time
Hybrid
Senior Level, Lead/Staff
12+ years expNTT DATA is a business and technology services leader, and they are seeking a Client Delivery Executive II to manage all delivery and support provided to customers. The role involves establishing positive client relationships, managing programs and projects, and ensuring adherence to delivery processes and frameworks.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Ticket Management and meeting SLAs
Reporting
Budgeting, Cost management and Invoicing
Weekly, Monthly and Quarterly reviews with the Customer
Staffing / Resource Management
Address Customer escalations
The role manages all Service / Practice domains (e.g. Infrastructure, Cloud & Security, End User Services, Applications, BPO, Data & Analytics, Consulting
Establish and maintain positive client relationships with clients, executive and managerial level clients
Managing programs, projects, and providing direction and guidance in adhering to client and internal delivery processes, frameworks, workflows and requirements
Support New Business Opportunities
Provides direction and guidance for administration and results for multiple departments within a function or work area
Translates business plans into objectives and exercises latitude in managing operations
Accomplishes results through the efforts of subordinate manager and Matrixed resources
Integrates deep professional understanding and subject matter expertise
Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination and negotiation with key decision makers
Uses experience, innovation and judgement to make decisions
Qualification
Required
5+ years leadership experience
8+ years in a Client Delivery role
Advanced influencing and communication skills
Advanced client service leadership capabilities
Advanced knowledge, understanding and application of project management principles and methodologies
Excellent analytical / problem solving skills
Excellent organizational and time management skills
Excellent budgeting, business financial and P&L skills
Ability to develop comprehensive and complex operational and strategic plans
Ability to manage Master Agreements, SOWs and Change Requests
In-depth understanding of NTT Data's goals, customer requirements and competitor practices
Typically requires 12+ years relevant experience
Requires Multi practice scope management, ability to effectively communicate with C-level executives
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
Company data provided by crunchbase