Radware · 1 hour ago
Technical Account Manager
Mahwah, NJ
Full-time
Onsite
Senior Level
5+ years expRadware is a leading provider of cyber security and application delivery solutions, currently experiencing significant growth in the security market. They are seeking a Technical Account Manager who will be responsible for managing customer relationships in North America, ensuring customer satisfaction, and collaborating with various internal teams to deliver optimal service and value.
Cloud Data ServicesCyber SecurityInformation and Communications Technology (ICT)Information TechnologyIT ManagementSecurity
Responsibilities
Owning Customers Post Sales relationship
Establishment and maintaining strong working relationships with key internal and customer personnel to work effectively
Participating in Customers onboarding to Radware services
Analyzing Customer needs and developing strategy to ensure Customers satisfaction
Deep understanding of customer technical requirement and customizations
Cooperating with different departments in Radware internally (Support, Cloud, Professional Services, R&D), to ensure customers gain the best value and service
Advocating owned accounts internally and managing the escalation process
Solid organizational skills including attention to details and multi-tasking
Performing periodic high touch meetings with Customers and providing operational and security reporting
Performing periodic Radware solutions tuning and maintaining configuration and software best practices
Coordination of new business opportunities and technical solutions with Pre-Sale Engineering
Qualification
Required
Fluent English communication – written and verbal
5 years of industry relevant experience (Networking and Security integration/maintenance work experience)
Excellent knowledge and hands-on experience of networking equipment (routing, switching), firewalls, IDS/IPS, network protocols and DDoS protection
Security consulting experience
Strong presentation skills, communication and interpersonal skills – written and verbal
Willingness to travel up to 10%
Preferred
Technical Project Management, Network Engineering, and Networking Integration experience
Familiarity with DDoS and Web based attacks mitigation solutions
Certifications in network and security related skills
Company
Radware
Radware provides application delivery and security solutions for virtual and cloud data centers
1001-5000 employees
H1B Sponsorship
Radware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (9)
2023 (7)
2022 (11)
2021 (14)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-01-01Private Equity
1999-09-30IPO
Leadership Team
Pavan Thatha
Vice President & GM, Radware Innovation Center
Vasanth Kumar Gopalakrishnan
Sr. Director & Head of Product-Led Growth (PLG) Marketing
Recent News
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