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Dealer Spike LLC · 3 hours ago

Integration Specialist

United States

Full-time

Remote

Entry Level

2+ years exp

Dealer Spike is a company that provides dealers with a multitude of Marketing Web Services to help them manage their dealerships more efficiently and profitably. The Integration Specialist I is responsible for setting up dealer integrations that facilitate incoming and outgoing inventory data feeds, ensuring data accuracy, and managing customer requests effectively.

AdvertisingDigital MarketingInformation TechnologyWeb Design

Responsibilities

Handle customer requests via email inbound/outbound calls

Track work through Salesforce/CRM and regularly update cases with necessary details

Evaluate accuracy of data integrations and data feed issues

Complete work promptly and confirm requests before resolving

Managing a daily queue of work and be flexible to handle requests as they occur

Work with different departments in production / fulfillment within the project

Qualification

SQLVBScriptJSONMicrosoft SQL Management StudioCSVfixBitBucketCustomer serviceTechnical documentationTeam collaborationCommunication skills

Required

Experience/exposure to SQL / Relational Database

Experience with VBScript

Experience with JSON

Strong technical knowledge base

Excellent written and verbal communication skills

Enjoys technical challenges and working to develop creative solutions

Microsoft SQL Management Studio Server experience

Comfortable working in a team and managing frequent interruptions

Familiar with reading technical documentation

Familiar with CSVfix or command line tools to deal with CSV data

Familiar with BitBucket and version control ( GIT)

Previous customer service experience (2+ years preferred)

Preferred

Associate degree in computer/technology-related field

Company

Dealer Spike LLC

Dealer Spike is a world-wide digital advertising company focused on helping dealers increase sales and service profitability through online digital advertising and training.

Founded in 2008

Lake Oswego, Oregon, USA

201-500 employees