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The Joint Chiropractic · 2 hours ago

Wellness & Social Media Coordinator - Minneapolis

Minneapolis, MN

Full-time

Onsite

Entry Level

$16/hr - $20/hr

1+ years exp

The Joint Chiropractic is revolutionizing access to care by providing high-quality, affordable chiropractic services. They are seeking a proactive Wellness Coordinator who will play a key role in patient experience and front office operations while also managing social media content and engagement.

FitnessHealth CarePersonal HealthWellness

Responsibilities

Greet and check in patients, providing a friendly and professional first impression

Manage the flow of patients through the clinic in a timely, organized manner

Present and sell wellness plans and membership packages confidently and accurately

Support the clinic’s sales goals by converting new and returning patients into members

Answer phone calls and assist with appointment scheduling and patient inquiries

Re-engage inactive members and maintain up-to-date patient records using POS software

Assist with clinic marketing efforts and community outreach

Maintain a clean, organized front desk and clinic environment

Collaborate with team members and chiropractors to ensure a positive patient experience

Content creation: Plan, storyboard/calendar, and produce original content including videos, reels and graphics. (Some monthly content provided by The Joint)

On-site production: Travel to clinic locations to capture content of team members, events, and day-to-day operations

Editing & post-production: Edit videos, photos and graphics to create polished and engaging social content aligned with brand guidelines

Social media manager: Manage posting, scheduling and engagement across platforms (e.g., Facebook, Instagram)

Brand representation: Ensure that all content reflects company values, culture and strategic messaging

Engagement & community building: Respond to comments/messages, monitor trends and foster a positive online community

Analytics & reporting: Evaluate content effectiveness and work with area manager to discuss insights and recommendations

Collaboration: Work closely with internal teams to highlight accomplishments, initiatives and company culture

Qualification

Social media managementCustomer service experienceSales experienceOffice managementMarketing experienceMultitasking skillsPositive attitudeTeam-oriented mindset