Customer Service Representative jobs in United States
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Stark Exterminators ยท 2 hours ago

Customer Service Representative

Stark Exterminators is a family-owned business looking to hire a full-time Customer Service Representative to provide service support and administration to customers. The role involves problem-solving, scheduling services, and ensuring customer satisfaction through both incoming and outgoing communications.

Home and GardenHome ServicesProfessional Services

Responsibilities

Serve as the first point of contact for any of our internal or external customers
Act as a detective to determine any problem and find a solution to every issue
Assist in scheduling service
Collecting payment
Updating customer files
Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid
Work in a team atmosphere that strives to meet the service center's goals each month
Utilize computer skills and problem-solving to create an awesome experience in every interaction

Qualification

Microsoft Office SuiteProfessional appearanceCustomer serviceProblem-solvingTeamwork

Required

Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) work week
Willing to work minimal overtime as needed

Benefits

Generous time off
11 paid holidays
401(k) with company match, Roth IRA
Medical, dental and vision insurance
High deductible HSA
Telemedicine
Disability, cancer, and accident insurance
Health & wellness suite
Company-paid + additional, optional, life insurance

Company

Stark Exterminators

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Stark Exterminators offers pest, termite, and wildlife control services. It is a sub-organization of Arrow Exterminators.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase