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Tommy's Express® Car Wash · 3 hours ago

Assistant General Manager

San Antonio, TX

Full-time

Onsite

Mid Level

$17/hr - $23/hr

Tommy's Express Car Wash is a company that values its people and aims to enrich lives while serving their communities. They are seeking an Assistant General Manager to lead the team, inspire hospitality, and create memorable guest experiences while ensuring high standards of cleanliness and safety.

AutomotiveConsultingConsumer Goods

Responsibilities

Set the tone for hospitality—supporting your team and delighting your guests

Champion a workplace where every team member feels respected, empowered, and inspired to thrive and reach their true potential

Mentor Team Members to master their roles and grow into future leaders

Lead pre-shift huddles that motivate the team and set a high-energy tone

Assist in interviewing candidates and leading hands-on training for new hires

Deliver on our promise to guests by ensuring every vehicle leaves 'Clean. Shiny. Dry'. Conduct routine '4-Corner Walks' to ensure the tunnel, lot, and vacuum areas remain spotless and inviting

Enforce safety protocols to safeguard both team and guests

Lead the team to reach and exceed performance targets

Optimize labor by adjusting staff during slow periods and positioning 'Aces in Places' during high volume

Coach the team on how to present our value effectively to drive satisfied guests and net member growth

Rotate through different stations, support your teammates, and help the site hit goals for guest experience and membership growth

Qualification

HospitalityServant LeadershipEmotional IntelligenceDependabilityCommunicationAdaptabilityTeam PlayerOwnership

Required

Hospitality at your core: You're kind, optimistic, and genuinely enjoy making someone's day

Servant Leadership: You lead by example. You wouldn't ask your team to do anything you wouldn't do yourself

Emotional Intelligence: You stay calm under pressure. You can handle a frustrated guest with grace and coach a struggling team member with empathy

Ownership: You solve problems and take initiative without waiting to be asked

Strong communicator: You're comfortable talking with guests and coaching Team Members, and you listen well

True team player: You're energetic, reliable, and bring a positive attitude that elevates the team and guest experience

Adaptable & coachable: You're open to feedback, willing to learn every station, and ready to work in a fast-paced environment

Dependability: You show up on time, in uniform, and follow through on commitments

Schedule Flexibility: You can work a flexible schedule, that may include weekends and some evenings

Physical Aspects of the Role: Stand and move for extended periods; lift up to 50 lbs.; kneel, crouch, bend, and climb ladders up to 8 feet; safely enter and move around a service pit; work indoors/outdoors in varying weather conditions; clean and wipe surfaces (tools provided)

Benefits

Health benefits: Health, dental, and vision insurance options

401(k) match: Company match up to 4% to help build your future

PTO from day one: Start accruing Paid Time Off on your first day

Free car washes: Unlimited washes for your personal vehicle

Payday advance options: Access where available

Flexible schedules: No late nights, plus role rotation to keep things fresh

Growth opportunities: We promote from within and support your advancement

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Company

Tommy's Express® Car Wash

As the car wash industry’s most innovative and fastest-growing organization, we’re pioneering our groundbreaking model of start-to-finish support with our decades of industry expertise and vision.

Founded in 2013