Director of Client Relations jobs in United States
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Caregiver · 2 hours ago

Director of Client Relations

positionColumbus, Ohio Metropolitan Area
timeFull-time
remoteHybrid
seniorityDirector/Executive

Caregiver is seeking a dynamic Director of Client Relations to lead growth efforts across their statewide operations. This role involves building strong relationships with clients and stakeholders while implementing strategies for market expansion and client satisfaction.

Child CareHealth CareHospitalMedicalResidentialService IndustryWellness
Hiring Manager
Lauren Sandland
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Responsibilities

Drive Growth & Market Expansion
Build and maintain strong partnerships with state placement authorities, case managers, and referral sources
Develop and implement strategies to attract new clients and expand services across the state
Lead Client Placement & Onboarding
Oversee referral management, assessments, and placement activities
Ensure smooth transitions for new clients, including documentation, planning, and support services
Foster Relationships & Satisfaction
Act as a primary point of contact for clients, families, and stakeholders
Lead initiatives to measure and enhance client and stakeholder satisfaction
Strategic Leadership
Partner with senior leadership on market development strategies
Lead process improvements that strengthen service delivery and support accreditation standards
Team Leadership
Oversee hiring, training, and performance management of team members
Build a culture of accountability, collaboration, and continuous improvement

Qualification

Relationship-buildingLeadershipAnalytical thinkingCRM systemsMicrosoft OfficeCommunication skillsProblem-solving

Required

Bachelor's degree required
Prior experience in healthcare, human services, or market development strongly valued
Exceptional relationship-building and communication skills
Strong leadership with the ability to motivate and develop teams
Analytical thinker with problem-solving mindset
Proficiency with Microsoft Office and CRM systems
Ability to travel frequently (approx. 4 days/week in the field)
Comfortable working in both office and community environments

Preferred

advanced degree preferred

Company

Caregiver

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Caregiver is a behavioral health company,
dateFounded in 2015
location
Fort Worth, Texas, USA
people-size1001-5000 employees
web-link
https://www.cg-idd.com/about

Funding

Current Stage
Late Stage
Total Funding
$82M
Key Investors
WindRose Health InvestorsWhite Oak Healthcare Finance
2020-07-28Private Equity
2019-04-03Debt Financing· $82M

Leadership Team

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Ashlea Smith, PHR
HR Business Partner
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Kendria Reid MS, BSHA (she/her/hers)
HR Business Partner
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Company data provided by crunchbase