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Nelson Miller Group · 2 hours ago

Business Analyst

Fitchburg, MA

Full-time

Onsite

New Grad, Entry Level

$65K/yr - $75K/yr

0+ years exp

Nelson Miller Group is a leading partner in bringing industrial products to life, seeking a Business Analyst to enhance their operational processes. The role involves analyzing requirements, supporting ERP/MES systems, and facilitating continuous improvement initiatives within the company.

ManufacturingPlastics and Rubber ManufacturingProduct Design

No H1B

U.S. Citizen Only

Responsibilities

Requirements & Process Analysis

Work with Production, Planning, Supply Chain, Quality, and Finance to understand current processes and pain points

Document “as-is” and “to-be” workflows (e.g., order-to-cash, procure-to-pay, MRP/MPS, work order execution)

Translate business needs into clear functional requirements, user stories, and acceptance criteria

Data & Reporting

Analyze manufacturing data (WIP, scrap, yield, cycle time, on-time delivery, forecast vs. actual, inventory)

Design and support dashboards/reports (e.g., in Power BI / SSRS / Excel) to give visibility into performance and trends

Validate data accuracy and work with IT/DBA teams to resolve data issues

Systems & Solutions (ERP/MES/Other Apps)

Support configuration and use of ERP/MES and related systems for production, planning, and purchasing

Participate in solution design, testing, and implementation for enhancements, integrations, and new modules

Write test cases, support UAT, and help coordinate cutovers and go-lives

Continuous Improvement

Identify opportunities to streamline processes, reduce manual work, and improve data quality

Support Lean/Kaizen initiatives with data, process maps, and impact analysis

Measure and track results of implemented changes (before/after metrics)

Stakeholder & Change Management

Serve as a key point of contact between operations, IT, and leadership

Prepare training materials, quick reference guides, and SOP updates

Help communicate changes, timelines, and impacts to end users

Other responsibilities and duties as assigned

Qualification

ERP/MES systemsData analysisProcess mappingSQLExcelBI toolsManufacturing experienceRequirements documentationCommunication

Required

0-3 years' Experience in manufacturing environments (electronics, machining, assembly, etc.)

Understanding of MRP/MPS, BOMs, routings, inventory, and production planning concepts

Hands-on experience with ERP and/or MES systems. Epicor preferred

Strong skills in SQL/Excel/BI tools for data analysis and reporting

Ability to create process maps, requirements documents, and user stories

Strong communication skills; comfortable working with both shop floor and executives

Bachelor's degree in a quantitative field such as Data Science, Computer Science, Engineering, Mathematics, Statistics, or a related discipline

This position requires approximately up to 20% travel to other sites

Due to ITAR and / or CUI compliance requirements, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C.1324b(a)(3)

Candidates being considered for hire must successfully pass a pre-employment background check