Northeast Shared Services · 1 hour ago
Creative Communications Lead
Buffalo, NY
Full-time
Onsite
Entry, Mid Level
2+ years expNortheast Shared Services is focused on enhancing communication across its various brands. The Creative Communications Lead is responsible for developing and designing engaging content to improve internal and external communications, ensuring consistency and alignment with the company's values.
Retail
Responsibilities
Write, edit, and design internal communications including newsletters, enterprise-wide announcements, teammate stories, executive messages, and event materials
Develop creative concepts, layouts, and supporting visuals that strengthen storytelling and engagement across the organization
Collaborate with the Senior Communications Specialist to develop and distribute internal communications content that promotes alignment and connection across operating companies and shared services
Maintain consistent quality, tone, and professionalism across internal channels while ensuring brand-specific communications retain their unique style and identity
Plan and manage internal communications calendars, content workflows, and creative asset organization for NSS, NGI, Market 32, Price Chopper, and Tops Markets
Create graphics, layouts, and templates for internal, community, and corporate communications using Adobe Creative Suite (Premiere, Photoshop, Illustrator, InDesign) and/or Canva
Capture and edit photography and short-form video to support internal storytelling and leadership messages
Design and support the development of internal presentation materials — including decks for leadership conferences, town halls, enterprise updates, and other corporate events — utilizing existing brand templates and visual standards
Design digital signage, campaign graphics, and creative assets for internal initiatives
Ensure all communications meet brand guidelines and quality standards for each entity across print, digital, and multimedia formats
Partner closely with the Directors of Community Relations and Communications for Market 32/Price Chopper and Tops Markets to ensure message consistency and creative excellence across all brands and business areas
Coordinate with Marketing’s creative team to maintain alignment in visual standards and share creative best practices
Engage with NSS and NGI business leaders to gather content and ensure internal messages are accurate, timely, and aligned with company priorities
Assist with drafting, editing, and formatting press releases, social media copy, and other external communications materials
Provide creative design and asset support for community events, press activations, and public relations initiatives
Collaborate with digital and social media teams to provide approved content and visual assets for online and social channels
Contribute to enterprise storytelling efforts that strengthen brand reputation and public visibility across all operating companies
Qualification
Required
Bachelor's degree in Communications, Journalism, Graphic Design, Marketing, or a related field
2–5 years of experience in communications, design, or related creative roles
Strong writing and editing skills, with demonstrated ability to adapt voice and tone for internal and brand-specific audiences
Proficiency in Adobe Creative Suite (Premiere, Photoshop, Illustrator, InDesign) and Canva
Familiarity with photography, video capture, and basic editing techniques
Excellent organizational and time-management skills; ability to balance multiple projects under tight deadlines
Collaborative mindset and professionalism in working with leaders and cross-functional partners
Preferred
Experience in internal or corporate communications within a large or multi-location organization
Experience supporting communications for both corporate and community-facing initiatives
Company
Northeast Shared Services
Northeast Shared Services proudly serves Price Chopper/Market 32 Supermarkets and Tops Markets
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-11-09Acquired
Leadership Team
Scott Kessler
EVP, Chief Information Officer
Recent News
Albany Business Review
2025-03-04
Company data provided by crunchbase