SkyWire ยท 2 hours ago
VIDEO SERVICES TECHNICIAN
Richmond, VA
Full-time
Onsite
New Grad, Entry LevelSkyWire is a company that specializes in satellite television services. They are seeking a Video Services Technician to develop, maintain, and deploy satellite television services, ensuring high-quality installations and customer satisfaction.
InternetTelecommunicationsWired Telecommunications
Responsibilities
Be able to build and design infrastructure for installation and deployments to specification
Installation of video equipment; and some network equipment including customer premise equipment such as satellite receivers, wireless routers, optical network terminals
Perform repairs as necessary through troubleshooting and identifying root cause failure
Terminate ethernet and coaxial cabling to connect customer services
Always interact with our teams in a professional manner and provide more than an ordinary experience to exceed expectations
Update work orders in real-time
Adhere to Field Services standards and company policies
Expertise in the use of meters/testing equipment, hand tools, and online based systems
Maintain company vehicle organization, cleanliness, and stock of materials to ensure adequate level for customer appointments
Scan/log equipment for asset tracking
Perform site surveys
Report to the Service Experience Manager on any and all issues experienced in the field
Other duties as assigned
Qualification
Required
A high school diploma or related equivalent
Have and maintain a valid driver's license as well as satisfactory driving record
Upbeat and positive attitude with the ability to participate as a member of a team
Ability to effectively communicate verbally and in writing, which must be in a professional manner
Must be willing to work a rotating shift schedule, including Saturdays, as well as perform on-call when necessary
Pass and maintain technical certifications, participate in on-going training or programs, and adhere to safety policies
Ability to learn new technologies and principles, and then apply them in the field
Lift 50 lbs. or more and climb ladders up to 40 ft. in length
Work at high elevations such as building rooftops
Out-of-market travel may be required
Must clear the hiring process for criminal background check and drug screen
Preferred
Experience with Dish Network and DIRECTV is preferred
Working knowledge of personal computers, smartphones and tablets is preferred
MDU, Commercial and/or L&I experience
Dish Network installations and service
Dish Network Smart Box / DIRECTV Com2000 / Com 3000
Televes Equipment
DIRECTV installation and service
Knowledge of RF signal distribution
Benefits
Retirement Savings Plan
Insurance Plans
Wellness Plan
Life & Accidental Death and Dismemberment insurance
Long-term disability insurance
Paid Time Off
Paid Holidays
Company
SkyWire
SkyWire offers internet and TV services for office buildings and shopping centers.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase