Foundever · 2 hours ago
Work at Home - Seasonal Customer Service/Technical Support
United States
Full-time
Remote
New Grad, Entry Level
$15/hr - $15/hrFoundever is a global leader in the customer experience (CX) industry, committed to delivering exceptional service for over 750 leading brands. The Seasonal Customer Service/Technical Support role involves driving customer satisfaction through various communication channels, troubleshooting technical issues, and recommending product solutions to meet unique customer needs.
AdvertisingConsultingCustomer ServiceOutsourcing
No H1B
Responsibilities
Drive customer satisfaction through inbound service calls, email, and/or chat
Troubleshoot & resolve end user issues (technical support)
Respond to inquiries related to account details, products, and services
Navigate through multiple systems and tools when helping customers
Recommend product solutions for unique customer needs
Qualification
Required
Strong communication skills, including the ability to navigate between screens while assisting customers
Problem-solver with a can-do attitude
Enjoy working independently and with a team
Must be 18+ years of age
High school diploma (or GED equivalent)
Must be able to complete a pre-employment background check with satisfactory results
Benefits
Computer equipment provided
Hands-on, 100% paid training
Internal Mobility (84% of our managers are promoted within)
Employee discounts
Referral bonuses
EverBetter wellness program
Company
Foundever
Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.
Founded in 2019
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michelle Parks
CEO of U.S. Market
Ana Athayde
Chief CX Technology Strategy and Partnerships
Recent News
2025-10-31
Company data provided by crunchbase