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Arapahoe County · 2 hours ago

CAPS Supervisor-Collaborative Foster Care Program (CFCP)-Hybrid Work Model

Littleton, CO

Full-time

Hybrid

Mid, Senior Level

$71K/yr - $87K/yr

Arapahoe County is dedicated to serving its communities through the Department of Human Services. The CAPS Supervisor is responsible for supervising professional social caseworkers in the Collaborative Foster Care Program, overseeing recruitment, training, and retention of foster parents, while ensuring compliance with agency and state guidelines.

Government

Responsibilities

Oversees staff scheduling; conducts individual and group supervision to manage case dynamics and direction. Establishes work priorities and monitors deadlines. Meets with administration as needed to participate in program planning

Organizes the work within the unit to assure coverage and efficiency in caseload management based on the available knowledge and skills of the assigned workers. Develops systematic methods of implementing programming which includes developing controls and monitoring workflow

Determines the resources that are required to achieve the goals of the unit and makes recommendations to higher level management which sets priorities and budget requests

Assigns duties to social caseworkers in the unit based on workload and available skills and abilities of the workers. Provides guidance and consultation in the accomplishment of day-to-day tasks assigned to caseworkers

Gives written and verbal instructions to subordinates on program issues. Meet with workers individually and in groups to explain rules, policies, procedures, and laws. Work with staff on individual cases, reviewing actions taken, coaching on effective resolution of problems in cases or duties which are difficult for the workers and creating work situations which allow professional growth

Professional standards are set primarily through state rules, statutes, and manual regulation. Unit rules for work performance on the job are made by this position. May establish workload and qualitative standards for the unit

Monitors the work of subordinates and reviews the work of the total unit's effectiveness regarding plans and programs. This may be done through individual supervision, documentation, and review of other reports prepared by the worker and the case records. Reviews occur before, during, and after the performance of tasks

Training needs for staff members are established on an individual basis and facilitation may be carried out by this position, through staff development, state department staff and outside facilitators when sufficient resources are available. Monitors training progress including the assessment of need, and the evaluation of training upon completion

Checks with employees on missed deadlines, problems of tardiness, chronic absences, and interpersonal problems and complaints involving the unit; participates in resolving grievances and partners with the Administrator, Section Manager, and Division Manager on disciplinary action taken against staff members in the unit. Able to hold staff accountable and influence change

Reviews the performance of workers on a periodic basis and completes the annual performance rating using the appropriate form. Establishes individual performance plans and objectives and evaluates based on achievement of plans and objectives

Demonstrates high level of clinical skill, is trauma informed and ensures staff practice from a trauma informed lens. Demonstrates self-awareness and ability to reflect on own actions/practice and understands how actions impact others. Able to take feedback and make changes accordingly

Interviews and participates in selection of employees for the unit with higher level manager(s). Attends supervisory meetings, oversees paperwork such as leave slips, time sheets, mileage reimbursement; attends collateral meetings with other agencies and state staff

Qualification

Two-Generation ApproachSupervision of casework staffProfessional social caseworkColorado Revised Statute knowledgeCAPS system proficiencyMicrosoft Office SuiteConflict resolution skillsInterpersonal skillsLeadership skills

Required

Experience and/or knowledge of the Two-Generation Approach

Ability to hire, supervise and evaluate professional casework staff

Knowledge of successful management techniques and how to effectively apply them

Excellent problem solving and conflict resolution skills

Ability to motivate and lead staff and relate to the public in a professional manner

Knowledge of principals of professional social casework and case management practices

Knowledge of Colorado Revised Statute and Volume 7 program area and ability to interpret rules, regulations, policies, laws and procedures

Knowledge of the organization, operations, programs and policies of County government

Strong interpersonal skills and ability to develop and maintain working relationships with clientele, coworkers, supervisors, administrators, attorneys, the public and other community agencies

Ability to communicate effectively both verbally and in writing

Ability to effectively complete work in a timely manner despite tight deadlines, high volume of work, constant/frequent interruptions and dealing with angry, upset, or frustrated individuals

Ability to effectively utilize various computer systems such as CAPS, Colorado TRAILS and Microsoft Office Suite, including Word, Excel and Outlook

Ability to originate, write and edit reports

Ability to maintain a high level of professionalism and demonstrate leadership skills