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M&T Bank · 1 hour ago

Branch Manager

Bronx, NY

Full-time

Onsite

Mid, Senior Level

$76K/yr - $126K/yr

4+ years exp

M&T Bank is a financial institution seeking a Branch Manager to oversee all activities of a branch. The role involves managing profitability, leading a team, and ensuring customer satisfaction while adhering to compliance and operational standards.

Financial Services

H1B Sponsor Likely

Responsibilities

Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals

Leads team through coaching, performance management, and setting priority. Builds and develops branch staff

Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions

Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community

Conducts interviews and selects employees based on staffing model

Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy

Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets

Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations

Engages with all team members and business partners as appropriate

Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate

Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies

Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand

Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Completes other related duties as assigned

Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations

Qualification

Business Banking knowledgeSales experienceManagerial experienceCustomer service coachingFinancial services knowledgeMicrosoft OfficePrioritization skillsBilingual/SpanishCommunication skillsInterpersonal skillsOrganization skillsTime management

Required

Bachelor's degree

Four (4) years' relevant experience. Minimum three years sales experience

Minimum Two Years' Managerial Experience Or Proven Leadership Abilities

At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months

M&T Business Banking Specialist within 18 months of hire

Demonstrated strong knowledge of Business Banking products, services and client relationship management

M&T Way Certified

Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets

Preferred

Bi-lingual/Spanish preferred

Experience With Internet And Email Preferred

Demonstrated sales/business development experience and success

Excellent communication and interpersonal skills

Proven ability to demonstrate and coach exceptional customer service

Ability to communicate and function professionally with all levels of personnel and business partners across the organization

Strong financial services product knowledge preferred

Strong organization, time management, and prioritization skills

Company

M&T Bank

Glassdoor3.6

Great companies have an enduring sense of purpose.

Founded in 1856

Buffalo, New York, US

10001+ employees

http://www.mtb.com

H1B Sponsorship

M&T Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (116)

2024 (113)

2023 (84)

2022 (103)

2021 (42)