Lexus of Chattanooga ยท 31 minutes ago
Business Development Center Representative
Chattanooga, TN
Full-time
Onsite
New Grad, Entry LevelLexus of Chattanooga is seeking a Client Experience Representative who is passionate about helping others and committed to excellence. The role involves responding to customer inquiries, guiding them through the purchasing process, and delivering a luxury-level experience rooted in care and attention to detail.
Automotive
Responsibilities
Respond promptly and professionally to new customer leads delivered through our CRM and incoming phone inquiries
Ensure every customer receives:
A personalized email response including a custom video introduction
A warm, thoughtful text message (opt-in)
A friendly phone call thanking them for considering Lexus of Chattanooga
Guide customers as they begin their journey toward purchasing a new or pre-owned Lexus
Consistently deliver a luxury-level experience rooted in care, trust, and attention to detail
Qualification
Required
Genuine passion for helping others (Omotenashi)
Strong desire to grow, improve, and operate at a Level Ten standard
Takes pride in hospitality
Values meaningful connections
Thrives in a culture of excellence
Respond promptly and professionally to new customer leads
Ensure every customer receives a personalized email response including a custom video introduction
Ensure every customer receives a warm, thoughtful text message (opt-in)
Ensure every customer receives a friendly phone call thanking them for considering Lexus of Chattanooga
Guide customers as they begin their journey toward purchasing a new or pre-owned Lexus
Consistently deliver a luxury-level experience rooted in care, trust, and attention to detail
Passionate about serving people and creating memorable experiences
Organized, dependable, and confident in written and verbal communication
Comfortable with technology, CRM systems, and video communication
Motivated to grow and committed to excellence at the highest level
Benefits
Full benefits
Company
Lexus of Chattanooga
Welcome to Lexus of Chattanooga At Lexus of Chattanooga, it's our mission to bring the drivers of Chattanooga TN and surrounding locations with prestigious, luxury cars, SUVs & Hybrid Vehicles from Lexus.
Founded in 1987
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase