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Turn Up Talent · 11 hours ago

Inside Sales-Metals

Bloomingdale, IL

Full-time

Onsite

Mid Level

3+ years exp

Turn Up Talent is seeking an Inside Sales Representative to initiate, build, and maintain customer relationships while managing sales opportunities. The role involves customer engagement, sales execution, and coordination across internal teams to ensure customer satisfaction and meet company objectives.

Staffing & Recruiting

No H1B

U.S. Citizen Only

Hiring Manager

Dawn Skene

Responsibilities

Initiates, builds, and maintains customer relationships

Compiles lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, dealer resellers, business directories, Internet websites, and other sources

Handles inbound sales lead calls to convert calls into sales

Makes outbound lead follow-up calls to potential and existing customers by telephone and email to qualify leads and sell products and services

Overcomes technical and business objections of prospective customers

Determines the markup for material, considering market conditions, competitor positions, market application, volume of order, packaging requirements, freight costs, and customer importance

Determines where to source customer orders

Decides whether to use floor-stock or production based on lead time expectations, product specifications, and market applications

Establishes customer delivery dates in consideration of stock levels, product specifications, and logistics lead times

Investigates and recommends responses to customer complaints regarding shipments and/or claims, potentially involving negotiation or review

Decides how to respond to non-partner customer orders based on importance, stock levels, lead time, and demand. May decline opportunities or adjust order quantities

Tracks stock levels

Coordinates customer training

Prepares reports on business transactions

Manages contracts

Analyzes customer forecasts and develops stock and release programs

Recommends effective and efficient supply programs/contracts

Works with Outside Sales Representatives to maintain account activities and up-to-date literature

Qualification

Inside sales experienceMetal industry experienceMicrosoft OfficeInterpersonal skillsCommunication skillsOrganizational skillsTime managementProblem-solving skills