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Blue Shield of California · 2 hours ago

Community Health Advocate, Experienced - Los Angeles

Long Beach, CA, United States

Full-time

Onsite

Mid Level

$69K/yr - $96K/yr

3+ years exp

Blue Shield of California is a nonprofit organization focused on transforming healthcare to be affordable and accessible. The Community Health Advocate will engage with community organizations to enhance healthcare access and support members with complex health and social needs, ensuring they receive necessary services and care coordination.

Financial ServicesHealth InsuranceNon Profit

No H1B

Responsibilities

Assess psychosocial and social determinants of health needs for moderate-risk members and document assessment results or augment available information in appropriate systems

Consult with or refer members to licensed staff (social worker, nurse case manager etc.) as required based on member social, health risk and medical complexity

Establish relationships and partner with community resources, health plans and providers by participating in community engagement activities with local agencies e.g. faith-based organizations, community centers, government agencies, parks, recreation centers and schools

Assist members with problem-solving barriers to moderate health conditions by identifying, locating, connecting to and navigating needed community and medical system services, including visiting members at their homes, accompanying members to medical appointments and assisting members with completing forms to access needed services

Actively engage, build rapport and establish trusting relationships and facilitate collaborative communication with members and member family support systems

Identify and coordinate sponsorship and community investment opportunities

Identify and coordinate community event participation

Effectively manage workload to achieve productivity standards

Document and report on community outreach efforts

Qualification

Bachelor's degreeCommunity agency experienceMedi-Cal knowledgeBilingual proficiencyInterpersonal skillsPublic HealthSocial WorkPsychologyBiologyNursingCommunity HealthHealth related field

Required

Requires a bachelor's degree in Social Work, Psychology, Biology, Public Health, Nursing, Community Health, or Health related field or equivalent experience

Requires at least 3 years of experience working with people who need assistance with complex health and social issues

Requires knowledge of and experience working with community agencies and programs

Requires knowledge of Medi-Cal programs and services

Requires strong interpersonal skills