Harvey Nash · 14 hours ago
Information Technology Support Specialist
Hollister, CA
Contract
Onsite
New Grad, Entry Level
$45/hr - $45/hrHarvey Nash is seeking an IT Support Specialist who will provide end user technical support across multiple locations. The role involves troubleshooting IT equipment issues, assisting with application support, and contributing to the overall success of the IT infrastructure in a fast-paced environment.
Professional ServicesRecruitingSearch EngineService Industry
Hiring Manager
Avinash Pappu
Responsibilities
Learn team culture and methods through our onboarding process
Basic Level I/II software & hardware Mac/PC troubleshooting skills
Experience supporting executives
Help in triaging and resolving helpdesk related requests through our ticketing system
Assist in supporting user profile management through Active Directory and Okta
Learn IT procedures and develop ideas to improve them
Help streamline and optimize IT procurement and fulfillment
Assist with rolling out our CASB (Cloud Security solution)
Engage with IT’s customers to manage changes to key services
Directly contribute to the overall success of organizational milestones and SLAs
Must have strong Mac and PC knowledge and troubleshooting skills
Install hardware and peripheral components like disk drives, printers, keyboards and monitors
Good working knowledge of Okta, G Suite and Active Directory
Experience with system deployment, configuration deployment, and management of Mac/Windows to roll out updates
Be able to troubleshoot basic network issues
Good knowledge of IT security best practices
Prior experience with AV Conference room setups using Google Meet/Zoom
Setup and support meetings utilizing current AV equipment
Ability to exercise good judgement, to independently assess risk, and to make critical decisions
Ability to move quickly in a fast-paced startup setting
Qualification
Required
Basic Level I/II software & hardware Mac/PC troubleshooting skills
Experience supporting executives
Help in triaging and resolving helpdesk related requests through our ticketing system
Assist in supporting user profile management through Active Directory and Okta
Learn IT procedures and develop ideas to improve them
Help streamline and optimize IT procurement and fulfillment
Assist with rolling out our CASB (Cloud Security solution)
Engage with IT's customers to manage changes to key services
Directly contribute to the overall success of organizational milestones and SLAs
Must have strong Mac and PC knowledge and troubleshooting skills
Install hardware and peripheral components like disk drives, printers, keyboards and monitors
Good working knowledge of Okta, G Suite and Active Directory
Experience with system deployment, configuration deployment, and management of Mac/Windows to roll out updates
Be able to troubleshoot basic network issues
Good knowledge of IT security best practices
Prior experience with AV Conference room setups using Google Meet/Zoom
Setup and support meetings utilizing current AV equipment
Ability to exercise good judgement, to independently assess risk, and to make critical decisions
Ability to move quickly in a fast-paced startup setting
Preferred
JAMF and Windows Manage Engine
Mac and Windows OS
Exposure to configuration and maintenance of Network devices
Experience with basic administration of JIRA, Confluence and BitBucket
Scripting capabilities (Powershell, BASH, etc)
Automation experience (Munki & Puppet or similar tools)
Familiarity with Google Cloud Platform
Working knowledge of Linux, Ubuntu, Centos systems
Be able to accommodate an early start to the day
Company
Harvey Nash
We’re Harvey Nash, and we build amazing technology and digital teams.
Founded in 1988
5001-10000 employees
H1B Sponsorship
Harvey Nash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (70)
2023 (121)
2022 (67)
2021 (3)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-04IPO
Leadership Team
Ted Blumenberg
CFO
Michael Goldberg
Vice President, Strategic Partnerships
Recent News
2024-10-16
Company data provided by crunchbase