Summers Plumbing Heating & Cooling ยท 2 hours ago
General Manager
Elkhart, IN
Full-time
Onsite
Director/Executive
$85K/yr - $85K/yrSummers Plumbing Heating & Cooling is a dynamic company in the Midwest, seeking a highly motivated Manager to lead a fast-growing branch. The role involves overseeing day-to-day operations, coordinating service departments, and ensuring operational efficiency while managing budgets and staff training.
Customer ServiceFacilities Support ServicesHeating Ventilation and Air Conditioning (HVAC)
Responsibilities
Oversee day to day operations of entire branch
Coordinate activities of the maintenance, service, and indoor air quality departments to effect operational efficiency; uses system generated and locally produced reports to monitor field performance and identify areas for improvement
Implements organizational policies and goals
Coordinates activities of the following field service departments: Maintenance, Service, Indoor Air Quality, and Installation, to effect operational efficiency and economy. Training schedules, recruiting, motivation, and administrative interface are part of this coordination. Uses system generated and locally produced reports to monitor field performance and identify areas for improvement
Monitors Dispatcher(s) and dispatch board activity to ensure effective scheduling of technicians to maximize call volume/capacity as well ensure "right tech/right call" and labor control
Collaborates with the District Manager on creating and managing budget
Generated reports and measures of departmental operations as well as records on all inventory, tools, and vehicles
Reviews reports with upper management
Instructs crews on proper use of materials and quality workmanship
Reviews payroll records to ensure that technicians are paid properly
Communicated with dispatchers to ensure appropriate technicians for types of service
Evaluates staff to determine training requirements
Ensures that company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered and replenished as needed
Additional related duties as assigned/needed by upper management
Qualification
Required
Must be able to lift and maneuver equipment up to 75 lbs
Must be able to crawl, climb, kneel, squat, bend and reach overhead
Must be able to climb and work on ladders
Must be able to use hand and power tools
High school diploma or GED are required
A working knowledge of plumbing and HVAC are required
Valid driver's license is required
Strong supervisory, communication and computer skills are required
Ability to work after regular business hours as needed
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Summers Plumbing Heating & Cooling
Summers Plumbing Heating & Cooling provides superior service at affordable prices to residential customers & local businesses.
Founded in 1969
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jay Bernd
CEO
Company data provided by crunchbase