Senior ATM Field Service Technician (Bank-Grade Experience Preferred) jobs in United States
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BaumTech ยท 1 week ago

Senior ATM Field Service Technician (Bank-Grade Experience Preferred)

BaumTech is a growing ATM and self-service kiosk company that partners with financial institutions across the U.S. They are seeking an experienced ATM Field Service Technician to install, service, and support ATM and branch equipment, ensuring efficient operations and technical expertise.

Financial ServicesProfessional ServicesTechnical Support

Responsibilities

Installing, servicing, and supporting ATM and branch equipment along with retail kiosks
Performing hardware repairs, part replacements, and rebuilds
Handling software loads, upgrades, and configuration
Diagnosing issues remotely and supporting field technicians as needed
Managing parts, tools, and equipment in our warehouse
Providing feedback to improve processes and service efficiency

Qualification

ATM experienceNCR platformsHyosung platformsHardware troubleshootingSoftware troubleshootingField service softwareIT fundamentalsNetworking fundamentalsIndependent workDetail-orientedMentoring experience

Required

5+ years of ATM experience, preferably with financial institution machines and a clean driving record
Hands-on experience with NCR, Hyosung, or similar platforms
Strong hardware and software troubleshooting skills
Ability to work independently without constant oversight
Professional, reliable, and detail-oriented
Clean driving record and ability to pass background and drug screening
Willingness to participate in a rotating on-call schedule for some weekends/holidays

Preferred

Senior-tech, mentoring, or leadership experience
Familiarity with field service software systems
Strong IT or networking fundamentals

Benefits

Health, dental, and vision insurance
Paid time off and paid holidays
Retirement plan
Tools and equipment provided

Company

BaumTech

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BaumTech offers technological solutions with financial services namely ATM sales, maintenance, processing, and replacements.

Funding

Current Stage
Early Stage

Leadership Team

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Richard Baumy
Founder/CEO
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Daniel Rivera
Chief Operating Officer
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Company data provided by crunchbase