Hollywood Casino at Greektown ยท 2 days ago
Human Resources Coordinator
Detroit, MI
Full-time
Onsite
Entry Level
1+ years expHollywood Casino at Greektown is part of PENN Entertainment, a leader in integrated entertainment and casino gaming experiences. They are seeking a Human Resources Coordinator to assist in various HR functions, maintain employee records, and support team member events while ensuring compliance with regulations.
GamingLeisureTravel
Responsibilities
Provides assistance in all areas of HR, including employment, communication, team member events and record retention
Maintains general office, front counter, lobby area and TDR kiosks ensuring that they are neat/clean, orderly and well stocked
Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution
Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc
Assists in coordinating and facilitating Talent Audition and New Hire Orientation
Assists in developing and maintaining property communication, to include employee self service portal, back-of-house hallways; maintaining updated required federal, state and local posters, and property communications
Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants and guests
Assists with design and execution of engagement, wellness and retention events
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management
Qualification
Required
Minimum of one year experience in a customer service position is required; previous experience working in Human resources is desired
Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCiMS and Ultipro experience a plus
Excellent verbal and written skills
Ability to maintain confidentiality of sensitive information
Ability to multi-task and problem solve
Excellent organizational skills, presentation skills and ability to work independently and collaboratively
Exceptional customer service focus including attention to producing quality results
Must approach team member questions and concerns in a caring, confidential and helpful manner
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
Ability to read and communicate verbally in English
Written communication skills in English may also be required
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to perform these operations using units of American money and weight measurement, volume and distance
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area
Possess ability to operate an adding machine and have basic computer skills
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Employee must be able to qualify for licenses and permits required by federal, state and local regulations
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls
The employee frequently is required to reach with hands and arms and talk or hear
Specific vision abilities required by this job include close vision, color vision, and peripheral vision
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
The noise level in the work environment is usually moderate
Employee will be exposed to an environment containing unrestricted second hand tobacco smoke
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Hollywood Casino at Greektown
Hollywood Casino Greektown Located in the heart of downtown Detroit in the historic Greektown district, Hollywood Casino at Greektown offers over 100,000 square feet of gaming, entertainment and dining experiences.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase