Pacific Lifestyle Homes ยท 9 hours ago
Front Office Coordinator
Pacific Lifestyle Homes is a recognized homebuilder dedicated to building better lives. They are seeking a highly organized and customer-focused Front Office Coordinator to support front office operations, real estate transaction coordination, and online sales phone coverage, ensuring a polished experience for customers and internal teams.
Home RenovationProperty ManagementReal Estate
Responsibilities
Greet and assist customers, vendors, and office visitors in a professional manner
Answer and route main phone line calls efficiently and accurately
Provide administrative support including reports, spreadsheets, presentations, event coordination, supply ordering and special projects
Support Design Studio, including supplies, organization, customer materials, and post-appointment follow-up
Deliver exceptional customer service to internal and external stakeholders
Organize and maintain real estate transaction files and documentation
Assist with preparation and processing of purchase and sale agreements
Coordinate with title companies and internal teams to obtain required information
Track transaction schedules, feasibility reviews, and closing timelines
Prepare check requests and support transaction-related reporting
Conduct feasibility research and assist with property search activities as assigned
Provide coverage for Online Sales Consultant duties during breaks, absences or while on PTO
Respond to inbound inquiries via phone, email, and website
Route leads and schedule appointments with Sales Consultants
Update customer interactions and activity in Salesforce CRM
Qualification
Required
High school diploma or equivalent required
Strong organizational, multitasking, and problem-solving skills
Professional communication skills with a strong customer service focus
Ability to adapt to changing priorities and learn new systems and processes
Preferred
Associate or bachelor's degree preferred
Experience in administrative support, real estate, construction, or homebuilding preferred
Proficiency in Microsoft Office; CRM experience (Salesforce preferred)
Benefits
Company supported medical, dental and vision benefits for employees and families
Participation in our 401(k)-retirement savings plan with Company contributions
New home discount
120 hours of paid time off for the first year
Seven paid holidays
Paid volunteer hours
Employee Recognition Program
Employee Referral Bonus - Up to $1,000