Shine of Carmel ยท 4 hours ago
Service Coordinator
Shine of Carmel is a fast-growing home and commercial services company specializing in window cleaning, pressure washing, gutter cleaning, and specialty lighting services. They are seeking a Service Coordinator to coordinate daily service operations, ensuring jobs are properly scheduled and crews are prepared while maintaining clear communication with customers.
Consumer Services
Responsibilities
Coordinate daily and weekly job schedules across crews and service types
Ensure all jobs have complete and accurate scope details before dispatch
Communicate with customers regarding scheduling, arrival windows, and updates
Confirm crews have the correct job notes, access info, and service expectations
Adjust schedules due to weather, delays, or last-minute changes
Monitor job progress and flag issues to Operations leadership
Assist with job setup, notes, and documentation in company systems
Support Operations and Sales teams with accurate handoffs
Qualification
Required
Strong organizational and multitasking skills
Clear, professional communication (phone, text, email)
Comfortable working with software and learning new systems
Ability to stay composed and solution-focused in a fast-paced environment
Detail-oriented with a high sense of ownership
Preferred
Prior experience in scheduling, dispatch, operations, or service coordination is a plus
Benefits
401(k)
Bonus based on performance
Health insurance
Paid time off
Training & development
Company
Shine of Carmel
Shine of Carmel provides the community with the best professional home care services.
Funding
Current Stage
Early StageCompany data provided by crunchbase