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TD · 1 hour ago

Partnership Field Team Agent (US)-West Coast

LA Metro Area

Full-time

Onsite

Mid, Senior Level

$79K/yr - $118K/yr

5+ years exp

TD is one of the world's leading global financial institutions, seeking a Partnership Field Team Agent for the West Coast. This role focuses on building relationships at the store level to drive credit goals through education, training, and effective communication with store and district leadership.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Owns a territory of Full Line Stores stores, operating with boots on the ground and shoulder to shoulder with the stores

Builds and maintains strong relationships with department, store and district levels

Visits stores on-going (based on visit frequency goals), gather insights, provides recommendations based on trends

Increases credit awareness of product and processes through education and mentoring

Drives application volume and tender share % to meet or exceed goals

Reviews store compliance with collateral and processes; communicates any issues

Be the Voice of the Store; Complete the feedback loop from the stores on issues, improvement opportunities or concerns

Supports marketing execution team initiatives

Exceeds customer satisfaction as measured by store engagement impact survey

Improves implementation of in-store marketing programs; conduct on-going training

Builds excitement and support around the credit program, and TD as the card issuer/partner

Attends/supports store opening and relocation events

Manages travel budget

Maximizes/leverages credit support and commitment at store level

Handles day-to-day questions from partnership's store managers

Collects market intelligence around best practices and market competition as possible

Special projects as assigned

Qualification

Banking experienceCredit card productsRelationship buildingCommunication skillsProblem-solving skillsNegotiation skillsOpenness to coachingCustomer focused mindsetInterpersonal communicationStrategic thinking