Lumber Contacts Inc ยท 15 hours ago
Paint Department Customer Service
Millbury, Massachusetts, United States
Full-time
Onsite
Entry Level
1+ years expLumber Contacts Inc is a retail company seeking a Paint Department Customer Service representative. The role involves providing excellent service to customers, managing paint consultations, and maintaining inventory and store organization.
Staffing & Recruiting
Responsibilities
Responsible for receiving payment from customers for merchandise or service; growing sales by servicing customers, answering telephone inquiries, keeping displays and store well maintained, clean, organized and safe
Responsible for consulting with and mixing paint for customers
Assisting with checking in, organizing inbound shipments of merchandise
Waiting on customers
Keeping inventory counts accurate for the department
Provides customers with information on additional items related to purchases made
Provides the highest level possible of service to all customers
Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
Operates cash register, including but not limited to taking payments on charge accounts and selling gift cards
May counts cash drawer at either opening and/or closing of the day
Interacts in a positive, pleasant and prompt manner with customers in person and on the telephone
Assists with questions regarding merchandise, location of merchandise in store, pricing and promotions
Refers store credit applications and bad checks to Credit Department
Attends and participates in all company-sponsored and vendor training programs as required
Promotes team concept and motivates fellow staff with a positive attitude at all times
Promotes company events and promotions to customers
Moving or stocking of items with use of forklift (after meeting of requirements and proper training)
Engage with outside sales paint staff in support of the paint operations and customer service
Engaging prospective professional painters and coordinating retention efforts with outside paint sales
Qualification
Required
Must have paint sales experience
Ben Moore knowledge a plus!
Company
Lumber Contacts Inc
Lumber Contacts Inc. is the most effective lumberyard search firm, in making connections that bring great people and great companies together.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase