Pacific Office Automation ยท 2 hours ago
Master Field Service Technician
Pacific Office Automation is the largest independently-owned document imaging and technology dealer in the nation, and they are seeking a Master Field Service Technician to join their service team. This role involves providing on-site technical support, ensuring network connectivity and security, and assisting clients with their technology needs.
CRMInformation TechnologySoftware
Responsibilities
Knowledge of network connectivity, network security and Wi-Fi networks
Good understanding of Windows servers environment and common operating systems
Ability to work with a variety of customers and vendors (some technical some non-technical)
Ability to lead clients through discovery phase (asking the right questions)
Aggressive problem solver
Ability to travel locally to different clients
Ability to communicate through phone / email / written documentation
Qualification
Required
Knowledge of network connectivity, network security and Wi-Fi networks
Good understanding of Windows servers environment and common operating systems
Ability to work with a variety of customers and vendors (some technical some non-technical)
Ability to lead clients through discovery phase (asking the right questions)
Aggressive problem solver
Ability to travel locally to different clients
Ability to communicate through phone / email / written documentation
Previous network field experience
Knowledge of networking protocols and concepts (SMTP, FTP, SMB, Ports, TCP/IP)
Knowledge and hands-on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications
Strong communication skills and ability to work cohesively with clients
Valid Driver's license and clean driving record
Preferred
Good understanding of Mac OS environment
CompTIA Network+ certified
Previous experience working in managed IT services
Basic understanding of VOIP technology
Benefits
Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs
Company car for work and personal use!
Company
Pacific Office Automation
Pacific Office Automation deals in office management solutions, offering state-of-the-art technology
H1B Sponsorship
Pacific Office Automation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageRecent News
2025-09-09
Pacific Office Automation
2025-09-09
Company data provided by crunchbase