Master Field Service Technician jobs in United States
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Pacific Office Automation ยท 2 hours ago

Master Field Service Technician

Pacific Office Automation is the largest independently-owned document imaging and technology dealer in the nation, and they are seeking a Master Field Service Technician to join their service team. This role involves providing on-site technical support, ensuring network connectivity and security, and assisting clients with their technology needs.

CRMInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Knowledge of network connectivity, network security and Wi-Fi networks
Good understanding of Windows servers environment and common operating systems
Ability to work with a variety of customers and vendors (some technical some non-technical)
Ability to lead clients through discovery phase (asking the right questions)
Aggressive problem solver
Ability to travel locally to different clients
Ability to communicate through phone / email / written documentation

Qualification

Network connectivityWindows serversNetworking protocolsCompTIA Network+Mac OSCustomer interactionCommunication skillsProblem solving

Required

Knowledge of network connectivity, network security and Wi-Fi networks
Good understanding of Windows servers environment and common operating systems
Ability to work with a variety of customers and vendors (some technical some non-technical)
Ability to lead clients through discovery phase (asking the right questions)
Aggressive problem solver
Ability to travel locally to different clients
Ability to communicate through phone / email / written documentation
Previous network field experience
Knowledge of networking protocols and concepts (SMTP, FTP, SMB, Ports, TCP/IP)
Knowledge and hands-on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications
Strong communication skills and ability to work cohesively with clients
Valid Driver's license and clean driving record

Preferred

Good understanding of Mac OS environment
CompTIA Network+ certified
Previous experience working in managed IT services
Basic understanding of VOIP technology

Benefits

Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs
Company car for work and personal use!

Company

Pacific Office Automation

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Pacific Office Automation deals in office management solutions, offering state-of-the-art technology

H1B Sponsorship

Pacific Office Automation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

T
Terry Newsom
CEO
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Company data provided by crunchbase