Apply on Employer Site

Deland Chrysler Jeep Dodge Ram · 4 hours ago

General Sales Manager

DELAND, FL, 32720, US

Full-time

Onsite

Mid, Senior Level

2+ years exp

Grey Wolf Auto Group is committed to customer satisfaction and employee motivation. The General Sales Manager is responsible for overseeing the new and used vehicle profit centers, ensuring effective personnel management and optimizing sales strategies.

AutomotiveCustomer ServiceRetail

Responsibilities

Hires, trains, supervises, and monitors the performance of the new- and used-vehicle department managers

Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments

Meets with sales managers to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit

Ensures that sales managers understand dealership policies, procedures, and sales systems

Provides feedback annually to new- and used-vehicle department personnel during career development sessions

Works with dealer and general manager to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly

Establishes standards for displaying, merchandising, and maintaining new and used vehicles

Establishes procedures for quick disposal of over-aged vehicles

Issues all demonstrators and ensures that appropriate dealership records are maintained

Checks the condition of all demonstrators monthly

Audits repair orders for used vehicles as needed to ensure prompt reconditioning

Meets with the General Manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually

Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans

Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.)

Approves all sales incentives in writing before submitting to the office

Addresses customer complaints to ensure high level of customer satisfaction

Creates systems that ensure ongoing sales training, including weekly sales meetings

Audits all appraisals of trade-in vehicles. Attends auction at least once monthly

Reviews and initials all deals before they are posted

Facilitates new-vehicle pre-delivery with the service manager

Makes sure facility is secure, well lit, and professional in appearance

Maintains a professional appearance

Attends managers meetings as requested

Other tasks as assigned

Qualification

Sales ManagementCustomer RetentionMarket AnalysisPersonnel ManagementFinancial ReportingSales TrainingProblem SolvingProfessional AppearanceGoal Oriented

Required

Consistent track record of successfully meeting and exceeding sales goals

Professional appearance and work ethic

Ambitious, goal oriented, and able to work within a dynamic environment

Two to four years related experience and/or training; or equivalent combination of education and experience

Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to write speeches and articles for publication that conform to prescribed style and format

Ability to effectively present information to top management, public groups and/or boards of directors

Ability to read, analyze and interpret the most complex documents

Ability to respond effectively to the most sensitive inquiries or complaints

Ability to write speeches and articles using original or innovative techniques or style

Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and/or boards of directors

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Ability to define problems, collect data, establish facts and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Valid Driver's License