Core Group Resources ยท 2 hours ago
Lead Field Service Engineer - Drives (Utah)
Core Group Resources is seeking a Lead Field Service Engineer โ Drives to perform a wide range of engineering tasks related to variable speed drive systems. This role involves troubleshooting, installation, and providing technical support while leading small teams in the field to ensure optimal system performance.
Staffing & Recruiting
Responsibilities
Conduct on-site troubleshooting of variable speed drive systems, identifying and resolving issues promptly
Develop and maintain technical documentation, including commissioning and maintenance procedures, service logs, and reports
Carry out installation and commissioning of drive systems at client locations, often under challenging field conditions
Lead small technical teams during field assignments and serve as the on-site project lead
Oversee on-site project coordination, ensuring customer satisfaction and technical compliance
Support the execution of engineering tasks required for the technical integrity and proper commissioning of drive systems
Deliver training and presentations to clients on drive system operation and maintenance
Collaborate with internal teams (customer support, engineering, sales, parts, and service) to enhance customer experience
Advise clients on recommended upgrades and service options to optimize system performance
Plan and coordinate routine and emergency maintenance activities with customers
Assist in the preparation and support of technical proposals and project bids
Identify improvement opportunities and recommend solutions to enhance equipment reliability and uptime
Promote maintenance service offerings and identify sales opportunities during field engagements
Provide responsive on-call support, ensuring timely issue resolution and accurate documentation
Participate in marketing campaigns and initiatives supporting business development
Perform other related duties as assigned to meet evolving business needs
Qualification
Required
Minimum 5 years of hands-on experience in field service or commissioning of industrial electrical equipment
Willingness and ability to travel extensively (up to 85%), sometimes on short notice
Strong written and verbal communication skills
Ability to work independently and organize workload to meet project timelines
Comfortable working in marine environments including onboard vessels, in shipyards, or offshore
Must be physically fit for vessel access and offshore assignments
Must pass relevant offshore survival training (e.g., HUET)
Bachelor's or Associate Degree in Electrical Engineering or a related field
Proficiency with specific drive systems and controllers, including but not limited to MV7000, SD7000, MV3000, PEC, PECe, CDC
Demonstrated ability to perform complex technical assignments independently
Strong PC skills and familiarity with MS Office Suite
Experience in customer-facing roles within service or field engineering environments