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Nelnet · 2 hours ago

FACTS Ed RVP - Midwest Territory

Michigan, United States

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $140K/yr

5+ years exp

Nelnet is a company that provides payment technology and education services to various organizations. The Regional Vice President (RVP) will represent FACTS Education Services in the Midwest Territory, leading a team to ensure operational efficiency, account retention, and customer satisfaction while overseeing program implementation and compliance.

Financial ServicesInformation TechnologyPayments

No H1B

Responsibilities

Supervise and provide support to the regional team. Mentor regional staff, institutionalize operational efficiencies in the region, and cultivate a culture of service excellence

Oversee contract service fulfillment and program implementation. Ensure program delivery aligns with federal and district requirements and FACTS quality standards

Resolve escalated issues related to program delivery, compliance, or service quality

Maintain relationships with LEAs, non-public schools, school systems, and consortia in the designated region, including representing FACTS Education Services at relevant conventions, meetings, and gatherings

Coordinate with internal teams including but not limited to Business Operations, Business Advancement, Academic Services, Professional Learning, HR, Accounting and Marketing

Submit the Annual Regional Performance Plan and monitor progress in account retention, account growth within existing contracts, customer satisfaction (NPS), and allocation efficiency

Manage the FACTS Education Services database for the assigned geographic area

Qualification

Nonpublic school administrationCompliance-driven programsProject managementESSA/Title I–IV guidelinesData analysisMicrosoft Office SuitePublic speakingCommunication skillsRelationship-buildingOrganizational skillsWork ethic

Required

Bachelor's degree in education, business or related field – required

Minimum of 5 years of experience in nonpublic school administration (project management may substitute)

Demonstrated experience managing compliance-driven programs and educational outcomes

Demonstrated commitment to the FACTS mission to support equitable student achievement

Capacity to operate autonomously as well as to lead and manage teams effectively

Comprehensive understanding of ESSA/Title I–IV federal program guidelines

Superior organizational, project management, communication, and public speaking abilities

Proficiency in analyzing program data and guiding decisions through metric-based evidence

Proven relationship-building skills and credibility within educational communities

Ability to accurately assess client needs and provide prompt, effective solutions

Professional and personable demeanor in both appearance and verbal communication

Exemplary work ethic, personal values, and integrity

Possession of a valid driver's license and reliable transportation and willingness to travel up to 50% as required

Competence in managing expense accounts within established guidelines

Advanced proficiency with computer and internet technologies, including data management, program administration, and Microsoft Office Suite (including CoPilot)

Dedication to involvement with community service organizations and volunteer efforts