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Amae Health · 2 hours ago

Director of Operations - West

San Francisco, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$162K/yr - $219K/yr

5+ years exp

Amae Health is dedicated to transforming the lives of those affected by severe mental illness. They are seeking a Director of Operations to lead the people, programs, and systems that fuel their success across Northern and Southern California, ensuring high-quality care delivery and operational excellence.

Health CareMedicalMental Health

Responsibilities

Foster an environment of excellence in care delivery through modeling, teaching and reinforcing the behaviors that elevate how we engage with our patients and define service delivery as an organization

Work closely with clinical leadership to deliver high quality care for complex patients, ensuring our members unique needs are met with empathy and expertise

In partnership with clinical and operational stakeholders, devise and implement strategic initiatives to elevate quality of care, member outcomes, and cost-efficiency. Your vision will guide the continuous evolution of our service delivery

Work closely with growth, finance, and clinical leaders to foster a healthy business, including driving revenue, managing costs, and ultimately directing strategy to drive healthy care margins

Qualification

P&L managementStakeholder managementLeadership experienceBehavioral health expertiseHigh growth organization experienceCommercial payor modelsMBAMHATeam developmentChange managementGrowth mindset

Required

Based in the San Francisco Bay Area with knowledge of local healthcare ecosystem, expertise in behavioral health/SMI care is preferred but not required

5+ years of leadership experience in a multi-site innovative healthcare delivery environment, 2+ years managing managers of patient facing teams across multiple locations

Expertise in leading high growth organizations + scaling business; launching new sites, expanding patient volume, building infrastructure, teams and systems, with experience working in a VC or PE backed environment required

Experience with commercial payor models and an understanding of related revenue drivers

Skilled at stakeholder management, with experience navigating relationships with internal stakeholders (physicians, clinicians and non-clinical teams) and external stakeholders (referral partners, joint ventures, payors, etc.)

P&L management experience

Experience launching and supporting new technologies