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Linqia · 5 hours ago

Sr. Strategic Accounts Manager (Client Services)

New York, New York, United States

Full-time

Onsite

Senior Level

7+ years exp

Linqia is an innovative start-up in the growing influencer marketing industry. The Sr. Strategic Accounts Manager is a critical client partner role responsible for managing relationships with enterprise brand clients, ensuring superior customer service, and driving business growth.

AdvertisingContent CreatorsContent Delivery NetworkSocial Media Advertising

Growth Opportunities

Responsibilities

Manage the oversight of a client’s campaign with superior customer service while maximizing business opportunities, growth, and efficiency

Responsible for meeting business KPI’s and development within signed IO’s

Owner of the Client Experience and responsible for exceeding client expectations and creating long term partnerships

Lead strategic channel planning activities associated with assigned campaigns in partnership with creative, brand success, sales, and media investment

Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of client industry and influencer knowledge

Work with internal partners to gauge campaign performance and KPI’s to determine the extent to which the original objectives and strategies were met

Proactively keep abreast of industry trends and share knowledge with the team

Work closely with internal partners to optimize any revenue opportunities with particular clients

Qualification

Client managementMedia/influencer experienceStrategic channel planningSocial media knowledgeHigh-level client communicationsEntrepreneurial mindsetCustomer satisfaction focusTeam successBachelor's degreeMBA preferredProblem-solving skills

Required

7+ years of client management and media (or influencer) experience within agencies

Driven by delighting customers, customer satisfaction drives your work

Passion for the social media space. Enjoy learning new social media platforms or understanding how people use these platforms to communicate as well as how advertising and influencers use social media platforms

Entrepreneurial, self-motivator who isn't afraid to roll up your sleeves and solve problems, as well as determining your own deadlines, benchmarks, and goals

Proven track record of client and team success

Experience and comfort with high-level client communications

Bachelor's degree