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Peraton · 8 hours ago

Platform Engineer (ServiceNow/ECP)

US-DC-Washington

Full-time

Onsite

Mid, Senior Level

$112K/yr - $179K/yr

6+ years exp

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. They are seeking a Platform Engineer to design, configure, integrate, and support ServiceNow and Enterprise Cloud Platform capabilities for programs aligned to the FAA.

Information TechnologyRobotics

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Design, configure, and support ServiceNow modules including ITSM, ITOM, CMDB, Asset Management, Change, Incident, and Request Fulfillment

Engineer and maintain Enterprise Cloud Platform (ECP) services that support scalable, secure, and highly available operations

Implement and manage platform integrations using REST/SOAP APIs, MID Servers, and data connectors

Ensure CMDB integrity, discovery accuracy, and configuration management best practices

Develop and support automation workflows, scripts, and orchestration to improve service efficiency and reliability

Collaborate with cybersecurity teams to implement access controls, logging, monitoring, and compliance requirements

Support platform upgrades, patches, releases, and feature deployments with minimal operational disruption

Troubleshoot and resolve platform performance, integration, and availability issues

Maintain technical documentation, SOPs, and configuration baselines

Participate in change management, release planning, and platform governance reviews

Support audit readiness, ensuring platform configurations align with FAA, RMF, and NIST requirements

Provide Tier 3 engineering support and guidance to platform administrators and operations teams

Qualification

ServiceNow platform engineeringEnterprise Cloud Platform (ECP)Platform integrationsITIL-based service managementCloud environments AWSCloud environments AzureServiceNow certificationsAutomation workflowsCybersecurity collaborationChange managementTechnical documentation

Required

U.S. Citizenship Required

Must have the ability to obtain / maintain a Public Trust clearance

Bachelor's degree and 8 years of experience or Masters degree and 6 years or Associate's degree and 10 years experience or HS diploma/equivalent and 14 years experience

Experience supporting ServiceNow and Enterprise Cloud Platforms (ECP)

Hands-on experience with ServiceNow configuration, workflows, business rules, UI policies, and scripting

Experience with platform integrations, APIs, and middleware components

Understanding of ITIL-based service management processes

Familiarity with RMF, NIST 800-53, and federal compliance controls as they relate to enterprise platforms

Experience supporting cloud or hybrid environments (AWS, Azure, GovCloud, or equivalent)

Strong focus on platform stability, security, and performance